Beauty Brand Associate - Serramonte Center

About the Role

At Old Navy, we’re all about celebrating beauty in every form—and we’re looking for a Beauty Brand Associate who shares that passion. In this role, you’ll be a go-to expert on the sales floor, solving our customer’s styling and service needs by navigating Old Navy’s best-of beauty and personal care curation, offering personalized beauty recommendations, and creating a welcoming, inclusive shopping experience

What You'll Do

• Greet every customer with enthusiasm and help customers find beauty products that suit them best

• Stay current on Old Navy and 3rd Party featured brands, new arrivals, and beauty trends

• Demonstrate product knowledge across all beauty and personal care categories

• Support brand events, in-store demos, and seasonal promotions

• Maintain clean, well-stocked, and visually appealing displays

• Help meet daily sales goals through suggestive selling and upselling

• Collaborate with team members to deliver an exceptional guest experience

• Provide feedback on the beauty experience and how customers are responding

• Promote loyalty by educating customers about our loyalty programs

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, based on business needs.

Who You Are

• A love for beauty and a desire to help others feel confident

• Strong communication and customer service skills

• A team player who thrives in a fast-paced retail environment

• Willingness to learn about new products and share that knowledge

• Previous retail or beauty experience is a plus, but not required

• Availability to work evenings, weekends, and holidays as needed