As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Description
Job Title: Blue Prism Professional Services Consultant
Locations: Remote Sao Paulo, Brazil
Get To Know Us:
SS&C Blue Prism enables business leaders of the future to navigate around the roadblocks of ongoing digital transformation in order to truly reshape and evolve how work gets done – for the better. We believe in supporting organizations as they harness the power of intelligent automation. We offer our customers value with our Comprehensive Capabilities, Accessible and User-Friendly Software, Scalable and Intelligent Digital Workforce, and a United Vision Behind our Innovation.
What You Will Get To Do:
As an Automation Developer within our Professional Services team, you will be a key technical leader and trusted advisor for our clients. You will partner closely with our Intelligent Automation Consultants and clients to understand business challenges, define robust technical requirements, and architect/develop sophisticated Blue Prism automations. A critical aspect of this role involves not only delivering high-quality solutions but also acting as a Blue Prism evangelist, consulting with customers on best practices, identifying further automation opportunities, and empowering their teams to expand their intelligent automation capabilities effectively.
- Client Project Delivery & Technical Excellence:
- Architect, design, develop, and implement robust and scalable Blue Prism automations adhering to our best practices and development standards.
- Translate business requirements into accurate and detailed technical designs.
- Lead and participate in User Acceptance Testing (UAT), ensuring adherence to standards, and manage defect resolution efficiently.
- Provide 3rd line technical support for complex issues related to deployed customer automations.
- Manage development tasks across multiple projects simultaneously, ensuring timely delivery and reporting progress effectively.
- Client Consulting, Enablement & Expansion:
- Act as a technical point of contact and trusted advisor for clients during project engagements.
- Consult with clients to promote the Robotic Operating Model (ROM) and embed Blue Prism development best practices within their organization.
- Design and deliver targeted Knowledge Support workshops and enablement sessions to empower client technical teams, enabling self-sufficiency and future growth.
- Proactively identify opportunities within client organizations to expand their automation footprint and leverage the full potential of the Blue Prism platform.
- Evaluate customers Intelligent Automation capabilities and technical infrastructures in comparison to Blue Prism standards using proven internal Assessments
- Ensure a positive client experience through high-quality deliverables and effective communication.
- Technical Leadership, Quality & Best Practices:
- Take accountability for the technical quality and architectural soundness of automations delivered on assigned projects.
- Be a part of client, partner, or internal development teams on projects, ensuring on-time delivery, budget adherence, and specification compliance.
- Perform rigorous Quality Assurance (QA) reviews on peer developers' automations.
- Actively contribute to the definition, refinement, and dissemination of Blue Prism development standards and best practices internally and externally.
- Champion and share reusable automation components and configurations via the Blue Prism Digital Exchange.
- Internal Contribution & Platform Advancement:
- Identify, design, and develop automation solutions for internal Professional Services processes.
- Participate actively in the testing and feedback process for new Blue Prism product releases and features.
- Contribute to the technical enablement and upskilling of other internal Blue Prism teams.
What You Will Bring:
- Required Experience & Qualifications:
- Minimum 3 years overall software development experience.
- Proven experience leading software delivery projects or significant contributions to large implementations.
- Blue Prism Certified Developer accreditation
- Blue Prism Certified Professional Developer, Solution Designer, or ROM Architect (Highly Desired).
- Excellent communication skills in both Spanish and English are mandatory.
- Blue Prism Expertise is a Plus:
- Understanding and hands-on Blue Prism development experience is a plus.
- Understanding and practical application of Blue Prism core features (Control Room, Work Queues, Credentials, Exceptions, Logging, etc.).
- Grasp of Blue Prism technical infrastructure requirements and deployment considerations.
- Technical Skills:
- Proficiency in .NET or Python.
- Understanding of relational databases and SQL (e.g., SQL Server, Oracle).
- Understanding of Web Services (REST/SOAP) and API integration.
- Consulting & Client Engagement:
- Good client-facing skills with ability to act as a trusted technical advisor.
- Strong verbal and written communication skills, capable of explaining complex technical concepts to diverse audiences and creating high-quality documentation.
- Demonstrated ability to understand client needs/challenges, assess their automation journey, identify roadblocks, and co-create actionable plans with defined outcomes.
- Proven ability to effectively mentor and enable client teams towards self-sufficiency.
- Must be proficient in English, Spanish and Portuguese.
- Project Delivery & Problem Solving:
- Logical thinking, analytical, and problem-solving capabilities with a methodical approach.
- Experience participating in UAT, managing defects, and adhering to change control procedures.
- Ability to manage tasks across multiple projects concurrently in fast-paced environments.
- Personal Attributes:
- Highly adaptable and flexible.
- Strong team player with the ability to work independently.
- Proactive mindset focused on continuous improvement for clients and the internal team.
- Positive attitude fostering a productive work environment.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
