As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Responsibilities:
- Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
- Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
- Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
- Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
- Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
- Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
- Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Qualifications:
- Passion for creating exceptional experiences and fostering a dynamic and engaging culture.
- Outstanding leadership skills with a proven track record of coaching and empowering employees.
- Excellent multitasking, organizational, and management skills.
- Ability to thrive in a fast-paced, changing environment with strong decision-making skills.
- Experience in creating and maintaining a strong risk and control environment.
- Ability to influence, educate, and connect teams and clients with technology.
- 2+ years management, Retail Banking, or equivalent leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours including weekends and evenings.
Preferred:
- College degree or military equivalent.
Training & Travel:
- Completion of Branch Manager Training Program.
- Ability to travel for training and meetings.
Compliance:
- Subject to Dodd Frank and SAFE Act requirements; employment contingent upon relevant background checks and registration.
