Brokerage Admin

We’re looking for someone to help us improve our services and customer satisfaction by handling administrative tasks. You can be part of the team! Do you enjoy working in a dynamic, stimulating environment with new challenges to solve every day? Do you see yourself as someone who can act effectively in complex situations and meet deadlines?

Sound like you? Send us your application!

What would your day-to-day look like?

• You’ll help prepare customs declarations, update data, and handle other day-to-day administrative tasks
• You’ll process customs documents with official authorities
• You’ll be in contact with both internal and external customers by phone or email, in at least two languages: Spanish and English
• You’ll handle customer calls, providing information for clearance or answering questions about customs procedures
• You’ll work closely with other departments, mainly Billing and Operations, to deliver a high-quality service
• You’ll collaborate with your teammates to achieve company goals, delivering the best possible service for worldwide shipments while ensuring compliance with customs regulations
• In short: you’re proactive and organized, and you know how to make a difference in your area!

What do we offer?

• Competitive salary
• Ongoing training

What do we expect from you?

• Vocational training studies required (a completed or in-progress university degree is a plus)
• A proactive attitude, flexibility, and strong organizational skills
• Previous experience in a similar role is a plus
• Intermediate level of English required
• Strong communication skills
• Basic IT skills at user level
• Knowledge of International Trade is a plus
• Availability to work the following schedule: 14:00 – 22:00 (Monday – Friday)

How we recruit

At UPS, equal opportunity, fair treatment, and an inclusive work environment are essential. We’re committed to fair treatment in hiring, training, promotion, and compensation based on merit, experience, and other job-related criteria. We don’t discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.