Business Analyst – Automation & AI Solutions

Business Analyst – Automation & AI SolutionsThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

HPE Financial Services (HPEFS) within HPE is seeking a Business Analyst – Automation & AI Solutions to play a pivotal role in shaping and accelerating our intelligent automation agenda. This is not a traditional BA role — it sits at the convergence of business strategy, process intelligence, and cutting-edge technology, requiring someone who can fluently bridge the worlds of business and technology while challenging stakeholders to think bigger and scalable.

As an individual contributor, you will be the trusted advisor and strategic translator between business teams and technical delivery squads — ensuring that every automation, AI, or analytics solution is grounded in real business value, built for scale, and tracked against a rigorous value realization framework. You will bring deep knowledge of the automation and AI ecosystem, a consultative mindset, and the intellectual curiosity to stay ahead of a rapidly evolving technology landscape.

HPE Financial services is where we help organizations create the investment they need for digital transformation, in an innovative and sustainable way. We partner with customers across their entire IT asset portfolio from edge to cloud to end-user. Unique to each client’s aspirations and size, our financial and asset management solutions are anchored by best-in-class tech upcycling services.

What You'll Do

Business & Technology Liaison

• Serve as the primary bridge between business stakeholders and technical delivery teams, ensuring that business needs are accurately captured, clearly articulated, and translated into actionable technical requirements

• Facilitate discovery workshops, process walkthroughs, and stakeholder interviews to develop a deep understanding of business processes, pain points, and strategic objectives

• Build trusted relationships with business partners, acting as a strategic advisor on automation and AI possibilities

• Communicate complex technical concepts in clear, business-friendly language and translate ambiguous business needs into precise, structured technical specifications

Automation & AI Solution Advisory

• Apply deep knowledge of the automation and AI ecosystem to guide stakeholders on the most appropriate solution approach

• Promote a holistic, end-to-end solution mindset over isolated point solutions

• Articulate the art of the possible across automation, AI, and analytics — proactively bringing ideas, use cases, and industry benchmarks to stakeholder conversations to inspire broader thinking

• Evaluate business problems holistically, designing solution blueprints that leverage the complementary strengths of automation, AI, and analytics working in concert

Scalability & ROI Maximization

• Proactively identify and document opportunities to scale solutions across markets, geographies, and business functions to maximize return on investment and accelerate value delivery

• Conduct feasibility and impact assessments for scaling initiatives, including process standardization requirements, localization considerations, and dependency mapping

• Collaborate with delivery and architecture teams to ensure solutions are designed for reusability and scalability from the outset, not as an afterthought

• Build the business case for horizontal scaling, presenting compelling ROI narratives to senior stakeholders to gain sponsorship and investment

Requirements, Documentation & Process Intelligence

• Own the end-to-end requirements lifecycle — from initial discovery through to sign-off — ensuring documentation is comprehensive, precise, and fit for technical delivery

• Produce high-quality Business Requirements Documents (BRDs), Process Definition Documents (PDDs), Solution Design inputs, and User Stories that leave no ambiguity for development teams

• Apply meticulous attention to detail in capturing process variances, exceptions, edge cases, and workarounds — understanding that the quality of automation is only as good as the completeness of the process captured

• Proactively identify, document, and manage risks, dependencies, assumptions, and constraints throughout the solution lifecycle

• Maintain a structured requirements traceability matrix to ensure all business needs are addressed through delivery and testing phases

Value Realization & Governance

• Act as a champion of the Value Realization Framework, ensuring every digital asset has a clearly defined automation track with associated KPIs, baselines, and benefit targets

• Ensure all automation and AI solutions are equipped with reporting and tracking capabilities — working with analytics teams to build dashboards and benefit reports that demonstrate measurable impact

• Conduct post-implementation reviews to validate that realized benefits align with projected business cases and identify opportunities for further optimization

• Support the continuous evolution of the value measurement methodology, contributing best practices and lessons learned back into the framework

• Ensure all solutions are delivered in compliance with HPE's governance, risk, and compliance standards

Research, Self-Learning & Ecosystem Intelligence

• Maintain a continuous self-learning framework by proactively researching emerging automation, AI, and analytics technologies, platforms, and methodologies to stay ahead of the curve

• Conduct structured technology landscape research and produce insight reports, capability assessments, and recommendation papers for internal stakeholders

• Support evaluation of new tools, models, and platforms — including emerging AI agents, LLMs, and generative AI capabilities — and assess their applicability to HPEFS's automation portfolio

• Actively contributes to the digital community of practice, sharing knowledge, trends, and insights to elevate the capability of the broader team

What You'll Bring

Experience & Qualifications

• 7–10 years of experience in business analysis, with a strong and demonstrable focus on automation, AI, and digital transformation initiatives

• Proven track record of delivering complex automation and AI projects end-to-end in a large enterprise environment

• Experience working across multiple geographies and business functions, with an understanding of the nuances of scaling solutions globally

• Demonstrated ability to work as an independent, expert-level contributor with minimal supervision, driving outcomes through influence rather than authority

• Bachelor's or Master's degree in Computer Science, Information Systems, Business, Engineering, or a related field

• Relevant certifications in Business Analysis (CBAP, PMI-PBA), RPA platforms, or AI/analytics tools are advantageous

Technical Knowledge

• Automation (RPA): UiPath, WorkFusion, or equivalent enterprise RPA platforms

• Artificial Intelligence: Microsoft Copilot Studio, AI agents, LLMs, Generative AI, Prompt Engineering concepts

• Analytics & Reporting: Power BI, Qlik Sense, or equivalent BI platforms

• BA Tooling: JIRA, Visio, or equivalent documentation and workflow tools

• Methodology: Agile, Scrum, Lean Process Thinking, Design Thinking

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Business Processes, Business Solutions, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Dashboard Reporting, Design Processes, Design Thinking, Empathy, Engagement Strategies, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#hpefs

Job:

Services

Job Level:

Specialist

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

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