Business Analyst & Change Manager – Wealth Regulatory Reporting Operations
Citi
Chennai Corporation, Tamil Nadu, India
Full-Time
Competitive
OfficeManager
About the Role
This is a senior-level opportunity within the Wealth Regulatory Reporting Operations – Change function, responsible for driving end-to-end regulatory change across a complex, multi-jurisdictional landscape. The successful candidate will operate at the intersection of regulation, technology, and business operations — translating evolving obligations under frameworks such as EMIR, MiFID II, MAS, and CFTC into structured, deliverable change program. This role demands both the analytical rigour of a seasoned Business Analyst and the leadership presence of an experienced Project Manager.
About the Team
The Wealth Regulatory Reporting Operations – Change team sits at the heart of the firm's regulatory compliance agenda, partnering with Markets/FO, operations, technology, legal, and compliance to ensure the business remains ahead of its regulatory obligations. The team operates across multiple asset classes and jurisdictions, managing a portfolio of change initiatives that range from tactical regulatory fixes to strategic operating model transformation. We are a collaborative, intellectually curious group that values precision, accountability, and continuous improvement.
Key Responsibilities
Lead end-to-end business analysis for regulatory change programs across Trade/Transaction & Statistical reporting, translating complex regulatory obligations into clear, actionable business and functional requirements.
Act as Project Manager and Change Lead for assigned initiatives — owning project plans, RAID logs, governance packs, and milestone tracking from inception through to post-implementation review.
Coordinate and manage stakeholders across multiple verticals including Markets, Operations, Legal, Compliance, and Technology, ensuring alignment and timely decision-making throughout the change lifecycle.
Prepare and present structured status updates, governance reports, and program dashboards to senior leadership and executive stakeholders, facilitating informed decision-making.
Challenge technology partners on solution design, architecture choices, and effort estimates — ensuring proposed solutions are fit-for-purpose, scalable, cost-effective, and aligned with regulatory intent.
Lead and coordinate UAT and end-to-end testing cycles, including the production and review of test plans, test scripts, defect management, and sign-off documentation.
Produce high-quality Business Requirements Documents (BRDs), functional specifications, process flows, and data mapping artefacts to support both technology delivery and operational readiness.
Collaborate with the Process & Controls team to identify control gaps arising from regulatory change, drive remediation activity, and uplift operational procedures and control frameworks.
Proactively identify and implement opportunities to leverage AI tools and automation to improve efficiency, accuracy, and scalability within the change programme.
Maintain a thorough understanding of the trade lifecycle across equities, fixed income, and derivatives (OTC and exchange-traded) to ensure regulatory solutions are grounded in product and operational reality.
Support the development and continuous improvement of the team's operating model, governance frameworks, and change methodology.
Required Skills & Experience
13+ years of experience in a Business Analysis, Regulatory Change, or Program Management role within financial services.
Demonstrable, hands-on experience with two or more of the following regulatory frameworks: EMIR, MiFID II/MiFIR, MAS, CFTC.
Strong product knowledge across equities, fixed income, and derivatives (OTC and exchange-traded), including trade lifecycle and reporting obligations.
Proven track record of acting as a Project Manager or Change Lead, managing cross-functional stakeholders and delivering regulatory programmes on time and within scope.
Confident communicator with experience presenting to and influencing senior stakeholders, including Managing Directors and C-suite equivalents.
Ability to critically assess and challenge technology solution designs and delivery estimates, with a working understanding of system architecture and integration concepts.
Proficiency in SQL for data querying, analysis, and validation in the context of regulatory reporting or trade data.
Experience leading UAT cycles, including test strategy, script authoring, defect triage, and formal sign-off.
Practical knowledge of AI tools and prompt engineering, with the ability to apply these to real-world change and analytical tasks.
Experience working with Process & Controls teams to design, document, and strengthen operational control environments.
Exceptional written communication skills — able to produce clear, structured BRDs, functional specs, and governance documentation.
Preferred / Nice-to-Have Skills
Familiarity with data lineage, data governance frameworks, or regulatory data management practices.
Exposure to AI/ML implementation projects within a financial services or regulatory context.
Experience with tools such as JIRA, Confluence, Visio, or equivalent for project tracking and documentation.
What We Offer
A high-visibility role with direct exposure to senior leadership and cross-functional decision-makers across the firm.
The opportunity to shape and influence the firm's regulatory change agenda at a time of significant industry evolution.
A collaborative team culture that values intellectual rigour, continuous learning, and professional development.
Access to cutting-edge AI and technology tooling, with active encouragement to innovate within your remit.
Structured career development pathways within Regulatory Change, Operations, and broader Financial Services functions.
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