Business Analytics Manager

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Analytics Manager within PNC's Wealth Management, you will be based in Pittsburgh, PA.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Define how analytics are used to drive customer solutions, innovation, profitability, and strategy within the business
  
• Owns the backlog, priority, and execution within the technology crews to ensure alignment to strategy and timely delivery
  
• Establishes mechanisms to ensure insight and reporting quality, integrity and relevance to senior leaders
  
• Ownership of advanced and emerging analytics capabilities
  
• Accountable for data integrity and exposure to risk for metrics used in downstream reporting and incentives
  
• Proficiency in usage of Tableau, SAS and Python
  
• Proven ability to develop and lead a team of analysts
  
• Thrives in working in a fast-paced environment with new and constantly evolving demands
  
• Demonstrates curiosity, creativity, and seeks innovative solutions to business problems.
  

What You'll Do:
• Lead, coach, and develop a team of Business Analytics professionals
• Translate complex data into actionable business insights and strategic recommendations
• Partner with executive leadership to support key business initiatives and decision-making
• Collaborate with technology teams to prioritize analytics solutions, reporting enhancements, and automation opportunities
• Drive data integrity, reporting quality, and analytics best practices
• Identify opportunities to improve processes, enhance reporting capabilities, and deliver business value through analytics

What We're Looking For:
• Proven experience leading analytics, reporting, business intelligence, or data analytics teams
• Strong ability to influence stakeholders and communicate insights to senior leadership
• Experience translating data into business strategy and recommendations
• Technical proficiency with tools such as Tableau, Python, SAS, SQL, or similar analytics platforms
• Experience working cross-functionally with business and technology partners
• Strong leadership, decision-making, and problem-solving skills
• Wealth Management, Financial Services, Banking, or related industry experience preferred

The Ideal Candidate:
We are looking for a leader who is naturally curious, enjoys solving complex business problems, and thrives in a fast-paced environment. This individual will bring both strategic thinking and hands-on analytics expertise, while helping develop a high-performing team and driving the evolution of analytics capabilities across the organization.

• PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  
• 
  PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
  
• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  
• Live the Values - Role models our values with transparency and courage.
  
• Enable Change - Takes action to drive change and innovation that will transform our business.
  
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
  

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

Competencies
Analytical Thinking, Business Analytics, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies, Organizational Savvy and Politics

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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