Business Application Engineer
Arrow Electronics
Tlaquepaque, Mexico
Contract
$27
OfficeExecutive
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.
Join our Engineering team at Arrow! We’re growing our team, and this is your opportunity to be part of it. The role combines problem-solving, technical know-how, and strong communication skills in a collaborative, fast-paced environment.
What You’ll Be Doing:
Provide technical support for Qualcomm-based platforms, focusing on Embedded Linux, Android, and wireless integration.
Assist customers with board bring-up, image flashing (Linux and Android), system configuration, and debugging software/hardware interaction issues.
Replicate customer environments to troubleshoot issues related to boot, connectivity, drivers, multimedia, and application behavior.
Support Wi-Fi and Bluetooth integration across Linux and Android environments.
Debug system-level issues using tools such as serial console, dmesg, logcat, ADB, and network analyzers.
Assist in BSP customization, Yocto builds, Android image builds, and system optimization.
Support multimedia use cases including camera integration, audio streaming, and video pipelines.
Collaborate with Qualcomm FAEs and internal engineering teams to ensure successful implementation and issue resolution.
Create structured technical documentation, troubleshooting guides, and internal knowledge base materials.
Contribute to cross-functional initiatives, supporting other Embedded Linux or wireless-based projects.
Participate in technical workshops, customer trainings, and internal enablement sessions.
Act as a technical-business bridge between Qualcomm, FAEs, and customers, aligning technical solutions with strategic opportunities.
Support opportunity acceleration by enabling PoCs, demos, and technical validation.
Proactively identify customer expansion opportunities and collaborate with sales teams to drive engagement.
Contribute to supplier engagement strategies, helping position Qualcomm technologies within targeted market segments.
Translate complex technical capabilities into clear value propositions for internal and external stakeholders.
What We Are Looking For:
Bachelor’s or master’s degree in electrical engineering, Computer Engineering, Computer Science, or a related field.
3+ years of experience in Embedded Systems development on Linux and/or Android platforms.
Experience with Embedded Linux, including Yocto Project, BSP customization, kernel configuration, and device tree modification.
Hands-on experience with Android BSPs (AOSP), including image flashing, system debugging, and use of ADB and fastboot tools.
Experience working with bootloaders (U-Boot), boot sequence analysis, and board bring-up.
Ability to debug kernel logs, Android logcat, driver issues, and system-level failures.
Solid understanding of wireless technologies including Wi-Fi and Bluetooth (Classic and BLE), including configuration, pairing, and troubleshooting.
Understanding of networking fundamentals (TCP/IP, SSH, routing, connectivity debugging).
Experience integrating and debugging multimedia pipelines (GStreamer, V4L2, camera subsystems, audio frameworks).
Proficiency in C or C++ for embedded environments and Python/Bash for scripting and automation.
Experience using Git for version control and collaborative workflows.
Familiarity with serial debugging tools, JTAG, and hardware-level troubleshooting.
Experience with Qualcomm platforms (Dragonwing (nice to have), Voice & Music SoCs) is highly desirable.
Understanding of AI/Edge processing pipelines (NPU, DSP integration) is a plus.
Ability to interact confidently with Field Apps Engineers, and suppliers in customer-facing scenarios.
Strong communication and presentation skills, both technical and strategic.
Proactive mindset with ownership mentality, capable of driving initiatives beyond pure technical execution.
Ability to balance deep technical troubleshooting with broader commercial objectives.
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus
40% vacation premium
12 vacation days plus 2 floating days
Vision and Dental Assistance
Life Insurance
Healthcare Insurance
10% Food/Pantry Vouchers
Restaurant Vouchers
13% Savings Fund
Access to Arrow’s Employee Discount Program
Growth Opportunities, and more!
#LI-HN1
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)