Business Architecture, Distribution (Sales and Service)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Remote

Benefits to joining Allstate

• Flexible Work Arrangements.

• Employee discounts (15% on auto and property insurance, plus many other products and services).

• Good Office program (receive up to $400 back after purchasing office equipment).

• Student Loan Payment Matching Program for Government Student loans.

• Comprehensive Retirement Savings Program with employer matched contributions.

• Annual Wellness allowance to support employees with improving health and wellbeing.

• Personal days.

• Tuition Reimbursement.

• Working within the community and giving back.

Job description:

In this role, you’ll shape the future of how we solve complex challenges by developing bold, strategic solutions that align business goals, technology, and user experience. You will be the key bridge between business and technology stakeholders to both uncover and drive the change forward. You'll dive deep to identify opportunities, influence direction, and lead the journey from vision to execution on behalf of the business — all while collaborating with cross-functional teams who share your passion for innovation. If you’re energized by strategic problem-solving, cross-functional collaboration, challenging ways of thinking and making a tangible impact, this is your opportunity to lead from the front.

Accountabilities:

• Understand and analyze current business processes for the sales and service teams
• Lead pre-discovery sessions to identify and define business problems, root causes and potential solutions
• Collaborate with stakeholders to articulate a lean hypothesis with clear business outcomes
• Use data to drive decision making and prioritization of initiatives
• Translate ideas into functional outcomes by guiding user story
• Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with technology solutions, working with digital product managers to ensure integration between capabilities within platforms.
• Work closely with the business readiness team to identify change impacts, ensure best practices are updated, training is in place and appropriate internal and external communications
• Ensure execution of initiatives, proactively engaging with stakeholder groups to collect insights and feedback
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy and iterations
• Engage in discovery/test and learn activities to quickly validate assumptions and capability of solution to achieve business results.
• Monitor and evaluate the effectiveness of solutions and reporting on benefit realization
• Gather and act on user feedback to validate assumptions and refine solutions Support iterative development and scaling of capabilities
• Analyze data to confirm hypothesized value is being realized
• Monthly reporting

Qualifications:

• 3-5 years of experience in the insurance industry
• Proven experience in business analysis, business architecture or solution design
• Demonstrated experience in process optimization and digital transformation
• Strong digital mindset with experience adopting and championing tech-enabled solutions
• Curiosity to ask the right questions and uncover root causes of business challenges
• Strong communication, facilitation and stakeholder engagement skills
• Strategic thinker focused on designing future-state processes
• Excellent communication skills to clearly explain changes and impacts to varied audiences
• Strong data literacy, including data collection, analysis, and KPI measurement
• Proficiency with tools such as Mural, JIRA, PowerPoint, and Tableau
• Familiarity with business architecture frameworks is desirable

Bonus Qualifications:

• Certifications in Business Architecture, Business Analysis or Project Management are nice to have

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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Skills

Business Analysis, Business Architecture, Business Solutions Design, Data Literacy, Digital Transformation, Insurance, Problem Solving, Process Optimization, Root Cause Identification, Stakeholder Engagement, Strategic Thinking

Compensation

Expected compensation for this role ranges from $ 97,700.00 - 130,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.