Business Development Coordinator

This is a unique opportunity for an ambitious self-starter to become an integral member of the business development team at Critical Mass. The position offers ample opportunities for job growth and executive-level exposure. This role provides hands-on experience in learning the ins and outs of an agency, specifically the process of building a growth engine that drives Critical Mass forward. The Business Development Coordinator will report directly to the Director of Business Development.

You Will:

• Work with the business development team to assemble new business RFIs, RFPs and presentation responses within tight timelines
• Screen new opportunities, apply vetting criteria, recommend a pursuit strategy, and decline opportunities that dont fit
• Support new business team by scheduling pitch meetings, taking notes at team meetings and during pitch pursuits
• Use CMs proritary AI-tools to research and compile both brand and client background documents to support pitch teams
• Learn the breadth of Critical Mass capabilities, positioning, and case studies to understand what we do and what types of clients we want to add to our roster
• Oversee post-pitch file management of our pitch responses, case studies and verticle credentials.
• Research key industry developments and trends in key client verticals to help the team apply that vertical and client expertise in winning new business
• Stay abreast of new and emerging trends (via Forrester, Winmo, CMO on the Move, other) and product offerings as it relates to Critical Mass business and that of our client
• Maintain Search Consultant profiles with latest positioning and stats on CM
• Tabulate incoming new business opportunities in our lead tracker and report on activity on a quarterly basis; working in our internal New Business Dashboard
• Participate in the business development teams strategy development process, including ongoing recommendations on continual enhancements, quarterly program planning, budgeting, and post pitch analyses
• Represent Critical Mass at Omnicom networking events

You Have:

• Strong communication and writing skills with the ability to create, write, and edit communication and support materials
• Attention to detail in terms of design and copy is essential, our materials are often the first touchpoint in a new client relationship with Critical Mass
• Curiosity and desire to learn the ins-and-outs of a digital expeperience and performance agency
• Excels at working in a collaborative team environment, especially with remote pitch teams.
• Ability to work well under pressure and multi-task while maintaining a high level of energy, accuracy, and sense of humor
• Desire to grow into client-facing role interacting with prospective clients on screening calls
• A strong customer service ethos and willingness to help support a busy, distributed team with a strong attention to detail
• Agency experience, full time or internship is strongly preferred
• Graduate of a 4-year degree preferably with agency experience (even intern experience) is a plus.
• Keynote and Smartsheet experience is a plus!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.