Business Development & Management, Director, Integrated Client Solutions
Citi
Greater London, England, United Kingdom
Full-Time
Competitive
HybridDirector
The Integrated Client Solutions (ICS) team serves as the connective layer between Citi’s Banking, Markets, and Wealth businesses, driving a coordinated ‘OneCiti’ approach to client coverage and engagement.
The Director will be responsible for originating and developing cross‑platform opportunities across EMEA, with a strong focus on Global Family Office (GFO) relationships, while also supporting strategic execution, coordination, and platform build‑out. This individual will act as a trusted partner to senior bankers and wealth leaders, helping identify, structure, and deliver integrated solutions to complex client situations.
Responsibilities:
Client Origination & Partnership Development
Drive cross‑referral origination between Banking, Markets, and Wealth across EMEA
Identify and develop Global Family Office (GFO) opportunities, including investment, financing, and advisory needs
Build strong relationships with Banking coverage teams, Investment Banking, Corporate Banking, and Markets partners to surface opportunities early
Partner with senior stakeholders to position Citi holistically across client relationships, particularly in pre‑liquidity and strategic decision moments
Facilitate collaboration between Wealth, Banking, and Markets teams, ensuring consistent messaging and seamless execution
Help manage complex client situations requiring multiple products and geographies
Support senior leadership in driving adoption of the OneCiti model across EMEA
Business Execution & Strategic Initiatives
Support tracking of KPIs, referrals, and revenue outcomes, helping ensure alignment with ICS goals
Prepare briefing materials, presentations, and talking points for internal and client‑facing use
Assist in executing key strategic initiatives (e.g., GFO growth, market dashboards, referral processes)
Coordinate across stakeholders to ensure timely delivery of initiatives and client outcomes
Contribute to improvements in process, reporting, and scalability of ICS activities
Support execution of Day at the Firm programs, client events, and targeted engagements
Qualifications:
A good track record of experience in Banking, Markets, Wealth, or Business Development
Strong understanding of cross‑firm capabilities
Demonstrated ability to originate or support complex client opportunities
Experience working with or covering Family Offices or UHNW clients preferred
Strong communication and stakeholder management skills, with ability to influence across teams
Comfort operating in a fast‑paced, global, highly collaborative environment
Strong analytical and organizational capabilities with attention to detail
Highly collaborative, with a OneCiti mindset
Commercially oriented; able to identify and develop new revenue opportunities
Structured and execution‑focused, with ability to manage multiple priorities
Credible with senior stakeholders while remaining hands‑on and detail‑oriented
Education
Bachelor's degree/University degree or equivalent experience
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
· Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
· A discretional annual performance related bonus
· Private medical insurance packages to suit your personal circumstances
· Employee Assistance Program
· Pension Plan
· Paid Parental Leave
· Special discounts for employees, family, and friends
· Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime.
The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.
Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.
Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
Honesty, integrity and reputation
Financial soundness
Competence and capability
In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.
This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening check
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.