Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
This is a new-business role for the Dutch retail and consumer sector. You will build relationships with major retailers and consumer brands, understand where technology is holding their business back - from omnichannel and e-commerce resilience to peak-season uptime, store modernisation and customer-data platforms - and shape the early stages of large, multi-year Kyndryl engagements.
You will present Kyndryl's full portfolio across Consult and Managed Services, work alongside senior client leaders, and pass well-qualified opportunities to our Consult Partners and Customer Technology Advisors to close, staying involved to keep momentum with the client. This work matters. The organisations you partner with keep essential parts of Dutch business and daily life running, and the engagements you open help them modernise, stay secure and grow.
This is a rare chance to build something significant. Kyndryl Consult in the Netherlands is at an early and ambitious stage of growth, and this role gives you genuine room to shape a market, create lasting client relationships and make a visible mark on the business. It will suit someone with ambition and drive who wants real ownership and the opportunity to build something they can be proud of.
What you'll do
- Form a clear, credible point of view on the retail sector's main technology challenges - omnichannel, resilience and customer experience - and use it to open genuine conversations with new clients.
- Identify and develop new-logo opportunities within large enterprises.
- Build and keep trusted relationships with senior client stakeholders, up to CIO and business-leader level.
- Take opportunities through the early cycle end to end - identify, shape and help close the last mile - including discovery, qualification and value definition.
- Translate client problems into clear, differentiated proposals through a consultative approach.
- Build and defend sound business cases using financial and value models (ROI, TCO, business impact).
- Keep an accurate, well-managed pipeline and a reliable forecast.
- Work closely with solution architects, Consult teams, delivery colleagues and partners to shape solutions.
- Draw on the partner ecosystem - cloud, infrastructure and technology partners - to strengthen your proposition.
- Contribute to proposals and support commercial discussions and negotiations alongside the deal team.
- Hand over qualified opportunities cleanly, while keeping continuity with the client.
What success looks like- In your first 3 months: a solid grasp of Kyndryl's portfolio and a qualified list of target retail and consumer accounts in the Netherlands.
- By 6 months: an active, accurately forecast pipeline of net-new opportunities, with your first engagements shaped alongside a Consult Partner.
- By 12 months: two or more initial engagements won and handed to delivery, each with a clear path to grow.
Who You Are- Direct experience developing client relationships and winning new business in the retail and consumer sector. You understand how these organisations make buying decisions, the commercial pressures they face - margin, seasonality, omnichannel and customer experience - and how to earn credibility with them quickly.
- 8-12+ years in enterprise business development and complex, consultative deal-making, ideally in IT services or consulting.
- A proven track record in business development and winning complex, multi-year engagements with large enterprises.
- Experience of working inside a large multinational or major service provider, and genuine comfort operating in a matrix - this is not a role for someone used only to a small organisation.
- An established, relevant network in the retail or consumer sector (we will need to check that any non-compete obligations are workable).
- The full commercial range: the ability to identify, shape and close, not only to work the early stages.
- Comfortable working to clear commercial targets in a fast-moving, results-focused environment.
- Commercial and financial judgement, with the ability to build and defend value-based business cases (ROI, TCO, business impact).
- Experience of multi-stakeholder, long-cycle opportunities.
- The confidence to engage senior stakeholders and adapt your message to different audiences.
- A sound understanding of the technology landscape - hybrid infrastructure, cloud and cloud migration, IT and application modernisation, and managed-services transformation.
- Comfort with ambiguity and a willingness to build structure where little exists.
- Fluent English and strong working Dutch for this market-facing role.
Nice to have- Experience in IT services, consulting or technology-led transformation.
- Exposure to enterprise procurement and governance.
- Experience within global or matrixed organisations.
What we offer- A competitive salary with a performance incentive tied to your results, plus a full benefits package.
- Hybrid working, based at our Hoofddorp office, with flexibility.
- The backing of Kyndryl's global delivery teams, Consult Partners and technology-partner ecosystem.
- Clear room to grow - this role can develop toward senior client leadership or wider market ownership as Kyndryl Consult scales in the Netherlands.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
