Business Operations Associate - Payment Specialist

Payment Specialist - Tokyo Osaka - Office Hybrid Home

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As an IPG Senior Reporting Analyst at ICON, you will provide advanced analytical support to the Investigator Payments Group (IPG), developing complex reports and insights that inform strategic decision-making.

What You Will Do:

Your experience in quality assurance and compliance will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Designing and developing sophisticated reports and dashboards to monitor IPG performance, payment cycles, and key financial metrics.
• Conducting in-depth data analysis to identify trends, patterns, and areas for optimization within the IPG operations.
• Collaborating with stakeholders to define reporting requirements and deliver actionable insights that support business strategies and objectives.
• Ensuring the accuracy and consistency of data through rigorous quality checks and data validation processes.
• Leading initiatives to automate reporting processes and enhance data management capabilities, leveraging advanced analytical tools and technologies.

Payment Specialistとして、日本国内の治験施設への支払い業務を中心に担当いただきます。グローバルチームの一員として、正確かつ効率的な支払いオペレーションの実行と品質担保に貢献いただきます。

【具体的な業務内容】

治験施設への支払い処理および管理

契約内容に基づく支払い実行

Siteからの請求書内容の確認・精査

契約内容と支払いの整合性確認

支払いの進捗管理

支払いプロセスの品質管理）

社内関係部門およびGlobalチームとの連携

Your Profile:

You will have a strong foundation in quality assurance and compliance, with the experience to work independently and guide others.

Required qualifications and experience:

• Bachelor's degree in accounting, finance, or a related discipline
• 4+ years of experience in data analysis, financial reporting, or a related role, with a strong focus on advanced analytics and reporting.
• Proficiency in data visualization and analytics tools (e.g., Tableau, Power BI) and advanced Excel skills, including complex formulas and data modeling.
• Strong analytical and problem-solving abilities, with a proven track record of translating data into actionable business insights.
• Excellent communication and collaboration skills, with the ability to present complex data findings to stakeholders at all levels of the organization.

以下いずれかの実務経験

支払い業務（Payment / Invoice Processing）

Budget管理

Payment Administration

経理・財務関連業務

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply