Business Operations Associate (Rotational Program)
Perpay
Philadelphia, Pennsylvania
Full-Time
$1
RemoteAssociate
Perpay is a certified B Corp and Philadelphias most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit.
With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey.
Our venture partners include First Round Capital and L Catterton.
Products weve built to make an impact:
Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now.
Were seeking highly motivated recent graduates (or equivalent experience) who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Associate, youll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency.
This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. Youll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, well empower you to discover your path and challenge you to elevate your contributions.
Our greatest strength is our people and wed love for you to be one of them!
Initially
Working Towards
This role is just the beginning a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges.
I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpays Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals. -Luke, Compliance Analyst
"I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. Its been an incredible journey of growth, ownership, and learning." -Steph, Credit Card Vertical Lead
Hey, we know not everybody checks all the boxes, so if youre interested, please apply because you could be just what were looking for!
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.