Business Operations Specialist

Business Operations Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Business Operations Specialist to join our diverse and dynamic team. As a Business Operations Specialist at ICON, you will play a pivotal role in supporting and optimizing various business operations within the healthcare and pharmaceutical industries.

What you will be doing
This role is responsible for supporting governance operations across multiple dimensions, including but not limited to:

Governance & Oversight Reporting:
• Managing and refreshing recurring governance and oversight reports and dashboards
• Supporting reporting cycles aligned to ILT and executive governance forums
• Ensuring data accuracy, consistency, and readiness for leadership reviews

Routine Governance Oversight Operations:
• Scheduling and coordinating project and governance reviews
• Triaging daily incoming governance requests and issues
• Tracking actions, decisions, and follow-ups across governance forums and ad hoc inquiries
• Providing day-to-day operational support to keep governance processes running efficiently

ILT Project Review Support:
• Preparing review materials for ILT project reviews and applicable insights to support study selections
• Coordinating cross-functional inputs to ensure review readiness

Key value contributions include:
• Identifying opportunities to optimize governance and reporting processes
• Delivering actionable insights and tactical, href="https://careers.iconplc.com/benefits">careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply