Business Process Excellence Coach (CI/OpEx Coach)

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

The MOS Process Excellence Coach is a senior individual contributor responsible for driving enterprise-wide process improvement and operational excellence across non-manufacturing functions such as Supply Chain, HR, Finance, Customer Service, Product Management, IT, and Commercial/Marketing. This role leads complex, cross-functional initiatives that improve efficiency, scalability, quality, cost, and customer experience. The MOS Coach serves as a trusted advisor to leaders, applies Lean and continuous improvement methodologies, and builds lasting improvement capability across the organization.

Responsibilities

Enterprise Process Improvement

• Lead large, complex, cross-functional and enterprise-wide process improvement initiatives from problem definition through implementation and sustainment.
• Analyze current-state processes, workflows, and handoffs to identify inefficiencies, risks, root causes, and improvement opportunities.
• Design future-state operating models, workflows, and governance that improve speed, quality, accuracy, and customer experience.

Operational Excellence & Methodologies

• Apply MOS, Six Sigma, and continuous improvement methods in non-manufacturing and knowledge-work environments (e.g., Value Stream Mapping, Kaizen, problem solving, standard work, automation, risk mitigation).
• Translate methodology into practical, business-focused solutions with measurable and sustainable results.

Strategic Partnership & Influence

• Partner with functional leaders to align improvement initiatives with strategic priorities, customer needs, and compliance requirements.
• Influence decisions through strong analytical insight, >

  Company: Delta Faucet Company

  Full time
  Hiring Range: $88,700.00 - $139,260.00 USD
  Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

  Delta Faucet Company(the “Company”) is an equal opportunity employer andwe strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

  Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

  E-Verify Participation Poster:English & Spanish

  
  E-verify Right to Work Poster:English,Spanish