Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.
Job summary:
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business System Analyst (L3 support) located in Guadalajara, North Campus.
Reporting to the IT Operations Manager, Business System Analyst (L2-L3 support) role involves provide technical assistance (Manufacturing system, Hardware, Software) identifying, evaluating, and developing procedures which are cost effective and meet business requirements, to create specifications and direct translations of functions to be automated including complete systems design in detail.
What a typical day looks like:
- Analysis, monitoring, and resolution of internal requirements; quality tickets, processes, system configurations, implementation, and integration (applications or system improvements).
- Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
- Work directly with stakeholders to improve operational procedures to increase efficiency, productivity and strategic goals.
- Debugging.
- Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements.
- Create and present reports to executive team members and stakeholders to support solution proposals.
- Support Project Management during planning and execution, relevant to project scale
- Oversee implementation projects from beginning to completion, consistent with all software development lifecycle phases.
- Write clear, precise functional and technical specifications for development teams.
- Communicate with users to identify and resolve issues, troubleshoot and investigate system behaviors and deficiencies.
- Work within the established model to allow software and/or systems scalability though appropriate intake and prioritization of new requirements.
The experience we’re looking to add to our team:
- Bachelor's degree in engineering in electronics, mechatronics or related field.
- Robust experience working in similar role delivering L3 support (Hardware and network support) experience in manufacturing environments will be highly appreciated.
- Experience using SQL database and SQL Server.
- knowledge with programming languages (Python or other).
- English communication intermediate.
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
- Life Insurance
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Job Category
ITFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
