Business System Engineer Supervisor/Tech Rep

Are you ready to combine technology, logistics and impact? At UPS Healthcare, when you help move packages, you support life-saving deliveries. We're looking for a Business System Engineer Supervisor to help us drive innovation across our healthcare supply chain. If you’re passionate about process optimization, cutting-edge platforms, and real-world impact, this is your opportunity to truly deliver.

Why this role matters

In this role, you’ll be the key bridge between operations and IT—making sure our warehouse and shipping systems meet real-world needs while staying aligned with global IT standards. You'll help shape how healthcare moves, from warehouse to patient.

Key responsibilities

• Lead the design, testing, and rollout of HELIX—our next-generation global platform for order and warehouse management
• Propose, test, and implement smart solutions that improve our healthcare logistics systems, including WMS and shipping platforms
• Translate business needs into clear technical requirements, supporting compliance and operational excellence
• Work directly with clients, operations teams, engineers, quality control, and global IT to deliver high-impact solutions
• Manage cross-functional projects with a high degree of ownership and visibility
• Receive dedicated training on healthcare compliance systems and UPS’s digital tools

Your benefits

• A structured onboarding and continuous learning program
• Real career growth through UPS’s internal promotion track
• Hands-on involvement in transformational, cross-functional projects
• A collaborative, international team with global career opportunities
• Hybrid work model to support work-life balance
• International assignment incentives and meal vouchers

Your qualifications & experience

• Education: a degree in Business, Industrial Engineering, Supply Chain, Computer Science, or similar
• Experience: 1+ year in supply chain, logistics, or consulting roles. Healthcare logistics experience is a big plus
• Tech & Systems: familiar with SCM systems (SAP, WMS, TMS); strong in MS Office; Visio, SQL, and Access are a plus
• Mindset: analytical thinker with excellent communication and presentation skills
• Language: fluent English (written and spoken)
• Mobility: willingness to travel as needed

Location: Somaglia (LO)

Join Us

Be part of a global leader where your work helps protect the integrity of critical healthcare deliveries. Help us reimagine logistics for a healthier world.

Apply now and start your journey with UPS Healthcare.

UPS is committed to equality, respect and creating a workplace free from discrimination, harassment and retaliation.