Business Transformation Consultant

Business Transformation Consultant

We are committed to delivering world class operational delivery and end to end business transformation across the global BU Apps business (UC/CCaaS). This ranges from core operational execution to fundamental and complex change at scale.

We execute on this goal by constantly striving for operational excellence and driving structured, results orientated, best practice transformation, whilst collaborating seamlessly across cross-functional groups within Vonage.

Why this role matters:

This is a high-impact role at the heart of our largest and most complex business transformation programs. We are looking for ambitious, hands-on transformation leads who have successfully delivered large-scale change programs that materially impacted business performance.

Youll bring a strong commercial mindset, with the ability to assess, shape, and develop business cases, drive them through execution, and ensure benefits are realized. This means being equally comfortable engaging senior executives on strategic priorities and rolling up your sleeves to deliver tangible results on the ground.

This is an opportunity to play a leading role in a global transformation journey; delivering measurable business outcomes, shaping the future of our organization, and accelerating your own career in the process.

Your key responsibilities:

• Lead end-to-end transformation initiatives - from discovery and business case development through implementation, change management, and benefits realization across people, process, systems, product, and cost-focused programs.
• Apply strong commercial judgment and financial acumen to shape, assess, and evolve business cases, ensuring every initiative delivers tangible value and aligns with enterprise priorities.
• Collaborate cross-functionally with Product, Finance, Technology, Operations, and GTM teams to align initiatives with strategic objectives and remove delivery barriers.
• Drive business performance by redesigning processes, embedding best practices, and enabling scalable, >Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Lifestyle Benefits
• Volunteer Time Off (VTO)
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-MR1