C-Stores Dining Manager, Cornell Dining

Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters, including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations, including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

As part of SCL, Cornell Dining is comprised of more than 30 on-campus eateries, including multiple all-access dining rooms, cafés, coffee shops, food courts, retail convenience stores, concessions stands, a restaurant, and catering services. From crafting holiday-themed meals to chef surprises and dining room special events, the Cornell Dining team of more than 400 skilled culinarians and front-line associates, and 600 student employees work hard every day to offer a variety of fresh and healthy food from all over the world. Cornell Dining’s mission is a commitment to Nourishing the Future: both for our guests and for our team. This is accomplished with a team-oriented and customer service mindset, and an emphasis on training, education, professional development, and career path opportunities for our entire organization.

The Convenience Store Manager oversees the safe, efficient, and profitable operation of two on-campus convenience stores and a late-night venue, ensuring strong financial performance and an excellent customer experience. This role partners with the Operations Manager on budgeting, pricing, product mix, and financial reviews while collaborating with vendors to maintain inventory, merchandising standards, and rebates. Responsibilities include maintaining clean, compliant facilities; managing inventory, ordering, and equipment; and supporting marketing, promotions, and special events. The manager leads all aspects of training, scheduling, and performance management—while fostering a customer-focused, team-oriented environment. This position requires strong leadership, organizational, and problem-solving skills; the ability to manage multiple priorities and respond to challenges; and a commitment to upholding food safety, cash handling, and university policies while driving sales growth and quality service.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

AsuccessfulDiningManager will:

• Foster a welcoming, service‑focused environment by building strong relationships with campus partners and ensuring excellent food and beverage service, including prompt responses to concerns.

• Maintain a consistent management presence to ensure facilities remain clean, attractive, safe, and fully prepared for guests and staff.

• Engage actively with staff, providing hands‑on training, daily coaching, and motivation to support strong performance and a productive team culture.

• Understand key financial indicators and identify opportunities to improve efficiency, manage costs, and strengthen overall profitability.

• Support regular shift meetings and help ensure daily staffing levels meet operational needs.

• Uphold Dining and University policies by modeling consistent, positive adherence and reinforcing standards across the team.

• Effectively manage competing priorities by staying organized and maintaining focus on both guest experience and operational needs.

Required Qualifications

• Associate's degree in Culinary Arts, Hospitality Management, or related field (or equivalent experience)

• 3+ years of convenience store or grocery experience, including hands-on operations and supervisory responsibilities

• Basic computer skills and point of sale systems knowledge

• Experience with product mix development, vendor management, and pricing strategies

• Strong skills in cost control, merchandising, customer service, basic accounting, and computer systems

• Flexibility to work varied hours, including nights, weekends, holidays, and changing schedules

• Demonstrated skill in understanding cultural differences.

This position requires a varied work schedule, including availability on nights and weekends as needed.

Preferred Qualifications

• Food service or hospitality education preferred. Current Hazard Analysis and Critical Control Point (HACCP) or similarly nationally recognized food safety certification preferred.

• Advanced computer skills and point of sale systems knowledge, including FSS and Micros experience, are preferred.

Visa sponsorship is not available for this position. This position is located in Ithaca, New York. The successful applicant will be expected to work on campus.

University Job Title:

Dining Assoc I

Job Family:

Auxiliary Services

Level:

E

Pay Rate Type:

Salary

Pay Range:

$65,447.00 - $75,632.00

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Shawn Ruebel

Contact Email:

sr894@cornell.edu

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-06-18