Call Center Sales Representative (Remote)

Ready for a Change? Work From Home with Brightree by ResMed!

Currently working in a call center and tired of commuting to the office?

Brightree by ResMed is hiring motivated, customer-focused callers who are ready to take the next step in their career—from the comfort of home! Join a growing, innovative healthcare technology company that offers competitive pay, excellent benefits, and a fully remote work environment. If you enjoy helping people, providing top-notch service, and working with purpose, this role could be a great fit.

• Start Date:June 20th, 2026

• Compensation: $17.00 per hour, with an additional pay differential for Spanish bilingual proficiency.

• Location:Fully Remote (U.S.)

• Work Schedule: Full‑time, Monday–Friday (40 hours/week) with an 8‑hour shift between 9:00 a.m. and 9:00 p.m. CST, including two paid 15‑minute breaks and one unpaid 30‑minute lunch. This role requires daily phone‑based work on a fixed schedule with minimal flexibility.

• Remote Work Requirements: This position is remote and requires a HIPPA compliant work environment with a hardwired Ethernet internet connection (cable or fiber) with minimum speeds of 30 Mbps download and 20 Mbps upload. Wi‑Fi, satellite, cellular, and 5G connections are not supported. Candidates will be asked to complete a brief internet speed test during the interview process.

What a Workday Looks Like

In this role, you will manage inbound and outbound calls with patients to support resupply of existing products.

• Handle high-volume (100+) inbound and outbound calls per day

• Serve as the primary point of contact for creating and booking patient orders

• Complete tasks accurately and on time

• Collaborate with internal and external teams to resolve issues

• Monitor performance metrics and meet quality and service-level standards

• Adhere to schedules and departmental procedures while working independently

• Deliver exceptional customer service while effectively multitasking across multiple accounts

Experience

• High school diploma required

• 1+ year of customer service and/or sales experience

• Self‑motivated with the ability to troubleshoot and adapt quickly

• Strong verbal and written communication skills

• Highly detail‑oriented with a focus on >

  Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!We commit to respond to every applicant.