Campus Support

Job Title: Campus Support

Location: Brooklyn, NY

Reports to: Assistant General Manager

Hourly Rate: $20

Department: Operations

The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community.

The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: www.thelighthouse.com.

About the role:

As a member of our Campus Support team, you keep our studios, common spaces, and caf looking their best and ready for use. You maintain an active presence on the floor, moving with a sense of purpose to support members and stay ahead of daily needs. During events and productions, you help with quick set-ups and breakdowns, following floor plans carefully to ensure every space is reset efficiently and guests feel well-attended to throughout their visit.

Success in this role relies on smooth collaboration with your teammates. By communicating clearly and coordinating tasks together, you ensure the campus runs reliably and no detail is missed. Whether youre refreshing a space or helping a guest, your teamwork and helpful attitude ensure a positive, welcoming experience for everyone on campus.

Heres what youll do day-to-day:

• Monitor and maintain all campus areasindoors, outdoors, and perimetersto ensure a safe, clean, and welcoming environment.
• Track and manage inventory of supplies, communicating needs to avoid shortages.
• Reset and clean meeting rooms, studios, restrooms, and member areas so theyre always ready to impress.
• Support studio and AV teams with event setups, resets, and production needs.
• Keep the caf, scullery, prep kitchen, and restrooms spotless, sanitized, and safe.
• Manage trash, dishware, and utensils to maintain high health and safety standards.
• Report maintenance issues promptly and support managers with additional tasks as needed.
• Keep an eye for detail and a 360 view of the space at all times, resetting furniture, props and calling out campus needs or resources.
• Take pride in keeping the restrooms clean and organized.
• Engage in ongoing training to sharpen skills and stay up-to-date with best practices.
• Assist with caf operations as needed: food prep, service, dishwashing, and point-of-sale transactions.
• Utilize required tools on campus for communication and organizing.
• Assists in any other duties set forth or requested by other managers as needed.
• Thrive in high energy event space, always ready to jump in and assist the team with set up and tear down as well as consistent event cleanliness throughout.
• Support fast paced events, be able to pivot in high energy situations.
• Assist in set up, bussing, serving, cleaning, ushering and breakdown of events.

Heres what were looking for:

• High school diploma (or equivalent) and a proactive, can-do attitude.
• Experience in fast-paced environments with strong attention to detail and customer service.
• Comfortable with physical work: lifting up to 30 lbs, frequent bending, standing, and moving across indoor/outdoor spaces.
• Flexible availability, including daytime, evenings, and weekends, with the ability to work in varying temperatures and conditions.
• Excellent communication skills and the ability to work independently or as part of a team.
• A passion for creativity, innovation, and contributing to a collaborative, inclusive culture.
• Most importantly: be a good person.

Our values:

At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.

The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.