Capability Assurance and Compliance Manager
Service Stream
Melbourne, Victoria, Australia
Full-Time
Competitive
HybridManager
We have a role available for a Capability Assurance & Compliance Manager in our Defence division. This is a permanent full-time position based in Melbourne, Darwin or Adelaide.
About us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.
Your next role comes with these perks:
Flexible working - all flexibility requests are genuinely considered. This position offers hybrid working.
Career development – we offer growth opportunities and support internal mobility. Employees have access to skill enhancement through cross-training among service teams, as well as participation in mentoring and leadership development programs.
Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition.
About the Role
Own end‑to‑end delivery of the 3rd‑party audit program and ensure audits are completed on time.
Keep the schedule aligned with contract requirements and Defence priorities.
Ensure all service lines, sites, documentation, systems, and personnel are audit‑ready.
Serve as the main point of contact for external auditors.
Track non‑conformances, CARs, and corrective actions through to closure.
Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.
Deliver regular program updates, including monthly auditor and customer meetings.
Share annual schedules, notifications, and reporting expectations with stakeholders.
Arrange SME participation for desktop and onsite audits.
Provide objective evidence to third‑party auditors.
Consolidate feedback, manage responses, and oversee systemic issue resolution.
Ensure adequate resourcing to support successful audit delivery.
About You
Our ideal candidate will have:
Internal auditing experience with demonstrated interaction with third‑party auditors.
Facilities maintenance background with a minimum of 5 years’ experience.
Lead Auditor certification.
Time‑management capability across concurrent projects.
Strong communication skills with internal and external stakeholders.
Leadership and coordination of audit programs.
Stakeholder engagement to ensure timely audit outcomes with clear actions.
You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.
How to apply
Please submit your interest with the apply button where you will be directed to create a profile on our system.
We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email talent.defence@servicestream.com.au.
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.