If you are responsible for identifying, proposing, and delivering appropriate Cash Management products and solutions to customers and prospects, including Chase Business Online and One Card with Rewards Onboarding over the phone, then a role as a Cash Management Consultant Senior is for you.
As a Cash Management Consultant Senior - Government Not-for-Profit (GNP) - in Business Banking, you will serve the cash flow needs of Government entities (within the Business Banking target segment) and Not-for-Profits with annual revenue up to $50 million. Cash Management Consultant Seniors are an integral part of the business development process and serve as a trusted advisor to Business Relationship Managers (BRMs), Business Development Managers (BDMs), their clients, and prospects. The Cash Management Consultant Senior is responsible for partnering with BRMs and BDMs to identify, propose, and deliver appropriate Cash Management products and solutions to customers and prospects. The Cash Management Consultant Senior strives to deliver an exceptional client experience while mitigating risk.
Job Responsibilities:
- Collaborates with Business Relationship Managers, and Business Development Managers the development of new profitable Cash Management business while maintaining and growing the existing portfolio
- Serves as Trusted Advisor through understanding the client's needs through strategic, consultative conversations; Leverages expertise to make recommendations around payments, receivables, fraud while working within the risk parameters that protect the bank
- Leverages knowledge of Not-for-Profits, K-12 Schools, cities/towns/counties, school districts and other municipal entities, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
- Builds collaborative internal relationships to develop and foster partnerships with assigned Business Relationship Mangers, Business Development Managers, Area Managers, Market Managers and cross functional peers
- Acts as the face of cash management and is active in their assigned market; Delivers thought leadership to the market, prospects, clients and COIs on cash flow solutions. Hosts and presents Continuing Professional Education events for Center of Influence
- Engages in a disciplined relationship development process and manages quality call activities. Leverages prospecting tools such as RelPro and Vertical IQ; Manages proposals for new-to-Chase by utilizing Seismic and Proformas
- Works closely with the BRM/BDM and the proposal team to prepare responses to Government and Not-for-Profit RFPs. Leverages Product Team and Product Solutions Specialists to deliver outstanding client solutions; Leads new client journey end-to-end; Partners with the client to ensure a successful implementation of Cash Management products; Manages customer expectations by communicating upfront timelines and deliverables
Required Qualifications, Capabilities and Skills
- Minimum 7 years' experience in Cash Management/Treasury Services or related business experience
- Excellent relationship management and business development/sales skills
- Excellent/strong selling and negotiation skills
- Excellent/strong verbal and written communication skills; Excellent/strong presentation skills
- Maintain strong time management, organizational and planning skills, Strategic thinking skills
- Bachelor's Degree in Finance or related field
- Certified Treasury Professional certified, or has ability to obtain certification
- This role requires regular travel to support clients, partners, and internal stakeholders. Travel may include day trips and occasional overnight stays, based on business needs. Candidates must be able to travel within the assigned territory/region as required.
Preferred qualifications, capabilities and skills
- Relationship Building - Ability to build strong relationships with clients and internal partners
- Ability to influence those outside of direct management control
- Marketing Expertise - Ability to leverage expert knowledge to proactively and creatively present solutions to clients and prospects
- Business Acumen - Ability to understand the overarching Cash Management business environment both internally and externally. Ability for business results in alignment with strategic objectives
- Time Management - Ability to establish and consistently follow a disciplined process to plan activities, manages time and accomplish tasks and objectives
- Judgment and Professionalism - Ability to make sound decisions that consider and balance the needs of the customer and the bank. Ability to display professionalism in written and oral communications, both internally and externally
- Motivation - Ability to demonstrate tenacity, focus, and discipline to accomplish results
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.
