Catering Attendant
MillerKnoll
Holland, Michigan
Full-Time
Competitive
OfficeManager
Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
The Catering Attendant will assist the Food Service Manager and Chef with all aspects of dining and office operations. The catering attendant is responsible for a flawless and creates memorable experience for both internal and external clients.
ESSENTIAL FUNCTIONS
Actively contributes to controlling product and labor expenses.
Assists with training new service crew members.
Communicates effectively any guests’ specific needs with the chef team.
Demonstrates command of knowledge with service entrees for receptions and events.
Engages guests in conversation when appropriate and creates a personal connection.
Greet guests by name, hosts, and expertly serves meals per defined service standards to ensure highest level of guest satisfaction.
Hourly expectations are 7:00 am – 3:00 pm, Monday – Friday, with flexibility needed for sporadic 2nd and 3rd shifts events.
Proactively addresses issues that could potentially impact our guests.
Provides prompt and anticipatory service to all guests reflective of Herman Miller Standards.
Responsible for care and cleanliness of all FOH & BOH areas within the department.
Set up and break down all events in a timely manner returning all spaces to Herman Miller Room Guidelines.
Supports Catering Manager and Chef as required with daily operations.
Work with the kitchen teams to execute proper plating and presentation expediting for all events.
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
One of the following is required:
(1) High school diploma or its equivalent (GED for example).
(2) Work experience which demonstrates performance competency.
2+ years of college preferred.
2 years fine dining service experience including a broad base knowledge of food and beverage, and the ability to merchandise effectively to guests.
Skills and Abilities
Demonstrate proper food and beverage handling and safety guidelines.
Demonstrates teamwork and ability to train others in a service environment.
Superior guest interaction skills including the ability to read the guest and adjust experience accordingly with utmost professionalism.
Ability to deliver Food Service standards on a consistence basis.
Demonstrate problem solving behavior on site to make each event successful.
Ability to lift trays, service-ware, or supplies regularly up to 50 pounds.
Demonstrated ability to effectively use office automation/communication software and tools currently being used in the Herman Miller office environment.
Working knowledge of menu software and business office equipment (fax, copier, etc.).
Must be able to perform all essential functions of the position with or without accommodations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.