Catering Sales Manager (Japanese Speaker)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.

About the role

The Catering & Wedding Manager manages all aspects of catering operations and wedding events, from initial client consultation through event completion. This role involves event planning, vendor coordination, budget management, staff supervision, and ensuring exceptional customer service.

What you will do

• Meet with clients to understand their wedding and catering requirements.

• Develop event timelines, menus, seating plans, and service schedules.

• Coordinate all event details, including venue setup, decorations, and logistics.

• Conduct site inspections and planning meetings.

• Work with chefs and kitchen staff to create menus that meet client preferences and dietary requirements.

• Liaise with florists, photographers, entertainers, rental companies, and other vendors.

• Negotiate contracts and manage vendor relationships.

• Prepare quotations, proposals, and event contracts.

• Manage event budgets and control costs.

• Process bookings, invoices, and payments.

• Maintain accurate event records and reports.

• Serve as the primary point of contact for clients.

• Address client concerns and resolve issues promptly.

What you bring

• Bachelor's degree or diploma in Hospitality Management, Event Management, Tourism, or a related field (preferred).

• Experience in catering, hospitality, banquet operations, or wedding planning.

• Strong organizational and project management skills.

• Excellent communication and interpersonal abilities.

• Ability to work under pressure and manage multiple events simultaneously.

• Proficiency in Microsoft Office and event management software.

★この職種は日本語での業務遂行が必須のため、日本語を流暢に話せる方のみ応募可能です。
(This position is open only to candidates who can communicate fluently in Japanese.)