CDnA - Global Customer Analytics Director, Obesity

Career Category

Sales & Marketing Operations

Job Description

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CDnA - Global Customer Analytics Director, Obesity

What you will do

In this vital role the Global Customer Analytics Director will be responsible for driving customer insights that shape strategy and key decisions for the obesity pipeline. This includes leading a team that generates insights by integrating a myriad of sources, including internal knowledge, strategic secondary analytics, and primary market research.

The individual in this role is a collaborative business partner that can align business questions with impactful insight generation approaches and influence customer perspectives on franchise/product strategy, brand building, and decisions for internal governance. They are an effective communicator and storyteller and a passionate champion of insights-driven strategy. They proactively engage partners and drive alignment on approaches that advance thinking and enable objective, data-driven decision-making in the face of ambiguity.

This position reports to the Executive Director for Global Insights, Obesity, within Customer Data and Analytics (CD&A) and works day-to-day with Global partners including Marketing, Value & Access, Forecasting, etc.

Flexible Commuter role to Thousand Oaks, US Headquarter site. Work on-site a minimum of 3 days a week.

Responsibilities

• Lead teams integrating insights from various sources (market research, competitive intelligence, secondary data, advisory boards) to address business needs
• Lead ad hoc strategic secondary analytics to inform strategic decisions
• Clearly communicate insights and recommendations to various audiences, including senior leadership, and act as a devil's advocate when needed
• Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans
• Identify, evaluate, and manage relationships with best-in-class vendors and explore opportunities to innovate and advance capabilities
• Manage and develop direct reports while individually leading select projects as needed
• Ensure compliance with all Amgen SOPs for routine and ad-hoc projects, meeting quality, timeliness, and budget expectations

Qualifications

Basic:

• Doctorate degree + 4 years experience in market research, analytics, competitive intelligence, sales and/or marketing operations
• Or Masters degree + 8 years of such experience
• Or Bachelors degree + 10 years of such experience
• At least 4 years managing people and/or leadership experience leading teams or directing resource allocation

Preferred:

• Exceptional business acumen, strategic/critical thinking and ability to influence key decisions
• Ability to analyze and translate complex data into actionable recommendations
• Excellent communication and presentation skills for diverse audiences including senior management
• Collaborative and adaptive in team-based, cross-functional environments
• Ability to manage multiple stakeholders and projects simultaneously
• Strong knowledge of drug development, commercialization, and healthcare industry
• Experience with biopharmaceutical industry datasets and databases

Work Environment and Benefits

Amgen offers a comprehensive employee benefits package including retirement and savings plans, medical, dental and vision coverage, life and disability insurance, flexible spending accounts, discretionary annual bonus program, stock-based long-term incentives, award-winning time-off plans, and flexible work models including remote and hybrid work arrangements where possible.