Change Manager: 12-month contract

We are seeking a talented individual to join our Transformationand Changeteam at MercerSuper. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Change Manager:12-monthcontract.

The Change Manager willbe responsible forleading change management and communication efforts for ourRiskProgram and partner with senior stakeholders to transform the risk culture and capability at MercerSuper.

We will count on you to:

• Develop aChangeManagementand Communicationsplan, implement the change plan,and review and revise/adjustasrequired.

• Develop and consistently apply change managementbest practises and interventionsacrossthe programand throughout the lifecycle of the workstreams within the Program.

• For all workstreamswithin the program, ensurethe key principles of our Change Management framework are applied, including but not limited to;changemanagement and communicationplans,change impact assessments, business readiness, change health assessments,trainingstrategies,and plans.

• Monitor change management progressacross the program,including identifying change management risks andemergingissues, and developingappropriate mitigationsand change interventions.

• Deliver effective communication plans and training programs to ensure stakeholders are informed and equipped to embrace and adoptchange across the program via multiple workstreams. Tailor communication and training materials to different stakeholder groups, by performing capability and competency analysis.

• Assess readiness for change and develop strategies to enhance adoption and minimise resistanceand change fatigue for multiple stakeholder groups. Provide guidance and support to project teams and stakeholders throughout theprogram, including executive and senior leaders.

• Partner with senior stakeholders and supporttheProgramManager, Project Managers, Portfolio Leader and Change Leadto deliveranuplift in Risk Culture and Capability to meetMercerSuper’starget state.

What you need to have:

• A minimum of8-10 years’ experience inaprofessional services organisation or professional customer services.

• Demonstrated experience as a change management practitioner, leading change management efforts for large-scale transformation programswithin highly regulated environments.

• Demonstrated experience in cultural and organisational change programs.

• Strong knowledge of change management methodologies, tools, and best practices.

• Excellent verbal and written communication.

• Excellent time management skills.

• Excellent analytical andcritical thinking skills, with the ability toidentifyand mitigate risks and drive effective decision-making.

• Demonstrated senior stakeholder management capabilities.

• Ability to work effectively acrosscomplexorganisations.

• Self-motivation with initiative,energyand drive to succeed.

• Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management,structuredthinking, and empathy for those receiving the changes you will be implementing – an open and curious mindset.

What makes you stand out:

• Experience working within a regulated industry, financial services highly regarded.

• Experience on a risk or remediation change transformation program.

• Experienced in supporting senior and executive leaders with their change programs; capable of challenging the status quo and influencing outcomes which increase customer and employee engagement.

Why join our team:

• We help you be your best through professional development opportunities.

• We foster a vibrant and inclusive culture where you cancollaboratewith talented colleagues to createinnovative solutionsand have impact for colleagues,clients,and communities.