We are looking for Chargeback Specialist to join our dynamic team for maternity cover period.

Responsibilities:

• Performs in-depth analysis of supplier and/or customer issues; identifies source of issue and decides the appropriate action to resolve issue; complex issues could require the coordination of several internal AmerisourceBergen departments and/or representatives from the supplier and customer.

• Resolves issues in accordance with approved policies and procedures

• Frequently interacts with supplier in order to address all contract issues.

• Acts as the key contact for the Contract department for sensitive AmerisourceBergen customer accounts.

• Assists Contracts & Chargebacks management with various departmental initiatives and projects.

• Must be willing to work overtime hours, as needed, in order to meet departmental objectives.

• Responsible for a select number of supplier accounts to include contract set up, pricing updates, transaction validation and customer inquiries.

• Performs related duties as assigned.

• Responsible for training new associates.

Education:

• Requires broad training in fields such as business administration or accounting that generally can be obtained through the completion of a two-year degree or equivalent combination of experience and education. Normally requires a minimum of three (3) to four (4) years related and progressively responsible experience in a fast-paced, volume-driven and transactional environment; previous experience in research is preferred.

Skills and Knowledge:

• Strong understanding of Contracts & Chargebacks process is required

• Ability to effectively train new associates

• Ability to communicate effectively both orally and in writing

• Ability to work well in a team environment

• Strong organizational skills; attention to detail

• Strong interpersonal skills

• Strong problem solving skills; ability to work through difficult tasks

• Capable of making effective decisions to achieve goals

• Resourceful in pursuing or recommending new ideas and/or procedures

• Ability to implement processes resulting in satisfactory audit practices

• Proficiency with Microsoft Excel and Word

#LI- Hybrid

Maternity Cover contract

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time€1,695.00 - €2,825.00

Affiliated Companies:

Affiliated Companies: World Courier (Lithuania) UAB