The Westchester Casualty Claims Director is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file quality. This is an individual contributor role.
Duties include, but are not limited to:
- Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor.
- Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of small business based - general liability claims.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Directs and closely monitors assignments to experts and defense counsel.
- Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
- Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
- Travels to conferences, mediations, and trials as necessary.
- Responsible for litigation management
Qualifications include a bachelor's degree, 7+ years experience handling casualty claims, experience with severity exposure claims, and strong knowledge of claims handling practices.
The pay range for the role is $79,300 to $134,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package.
Responsibilities include:
- Investigating and settling high exposure claims.
- Communicating coverage positions.
- Providing outstanding customer service.
- Directing investigations and managing claims.
- Making reserve and claim recommendations.
- Traveling as needed.
- Managing litigation.
The role requires strong analytical, communication, negotiation, and interpersonal skills, along with the ability to work collaboratively and adapt to changing environments.
