Claims Administration Officer

Job Description:

Job description

Are you ready to be part of something truly innovative?

At DXC, we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.

At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!

The Workers Compensation Claims Administration Officer plays a vital role in assisting with the processing and management of workers' compensation claims. This position involves administrative support, ensuring compliance with regulations, and providing excellent customer service to injured employees and stakeholders.

Key responsibilities

• Claims Processing:
  • Assist in processing and management of workers' compensation claims.
  • Ensure all documentation is complete and compliant with relevant laws and regulations.
• Communication:
  • Communicate effectively with customers, medical and service providers.
• Data Management:
  • Maintain accurate and up-to-date records of all claims in the claims management system.
• Customer Service:
  • Liaise effectively with medical service providers and injured workers when making and rescheduling medical appointments.
  • Provide timely responses to enquiries about claim status and processes.
• Compliance:
  • Ensure all claims are handled in accordance with federal and state regulations.
  • Assist in audits and compliance reviews as needed.
• Team Collaboration:
  • Work closely with the claims management team to support overall claims operations.
  • Participate in training sessions and team meetings.

Key skills and experience

• Education:
  • Higher School Certificate or above.
• Experience:
  • Previous experience in workers' compensation claims management or a related field is a plus.
  • Familiarity with insurance processes and regulations is beneficial.

• Skills:
  • Strong organisational and time management skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite.
• Attributes:
  • Detail-oriented with strong analytical skills.
  • Ability to handle sensitive information with confidentiality.
  • Strong customer service orientation.

About DXC

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is availablehere.