Claims Assessor

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

We are seeking a detail-oriented and customer-focused Claims Assessor to evaluate and process minor life accident, and life medical claims with accuracy and efficiency. The role is responsible for delivering fair and timely claims decisions while ensuring compliance with policy provisions, internal guidelines, and regulatory requirements.

Responsibilities

• Process and approve minor claims in accordance with company's service standards, procedures and guidelines

• Verify policy coverage, claimant eligibility and supporting documentation

• Communicate claim decisions, requirements and outcomes clearly and professionally to policyholders and relevant stakeholders

• Maintain complete and accurate claim records

• Escalate complex or high-risk claims to senior assessors for guidance and approval

Requirements

• Bachelor's degree in Insurance, Health Administration, Insurance or a related discipline preferred

• Minimum 2 years of experience in life, accident, health, or medical insurance claims assessment and processing

• High attention to detail and commitment to accuracy in a fast-paced environment
  Demonstrated experience in reviewing medical documentation and applying policy provisions to claims decisions

• Professional insurance qualifications such as LOMA will be an advantage

• Strong analytical skills with the ability to assess information and determine appropriate payouts

• Strong communication skills

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Claims - Life & Disability

Posting End Date:

23/08/2026