Schneider Electric has a new opportunity for a Client Data Services Associate based in Louisville, KY or Nashville, TN.
Purpose of the job:
The purpose of this role is to act as the
primary contact and liaison between clients and internal teams for our data-related services, ensuring smooth onboarding, proactive communication, and high-quality service delivery.
This role combines
client-facing relationship management with analytical capability, requiring strong communication skills, stakeholder engagement, and the ability to translate data insights into client value.
What you will do:
- Serve as the primary point of contact for clients, ensuring professional, responsive, and high-quality communication always
- Build strong relationships with clients through regular interactions, including meetings, calls, and presentations
- Lead client onboarding and implementation of data services, ensuring a seamless client setup experience
- Coordinate and monitor ongoing delivery of data services, driving operational excellence and client success
- This may include, but is not limited to invoice collection, open/close, and payment services
- Act as the customer service interface between the Global Data Operations team and the client
- Prepare and deliver clear service updates and insights to clients via Teams presentations, email, and calls
- Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization
- Frequent liaison with internal and external stakeholders throughout both implementation and ongoing delivery
- Other duties as assigned
What we need from you:
- Proven experience in a client-facing role (e.g., customer success, account management, client services, or similar)
- Bachelor's degree in a relevant field
- Excellent communication and presentation skills in English - verbal and written; confidence in leading calls and engaging with clients is essential
- Strong stakeholder management skills with the ability to build trust and maintain client relationships
- Confident telephone and virtual meeting presence is a core requirement
- Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)
- Strong analytical and problem-solving skills with a focus on translating data into client value
- Ability to effectively manage multiple clients and priorities in a fast-paced environment
What's in it for me?
- Welcoming team culture with mentorship and opportunities to develop your skills
- Diverse projects that expand your technical expertise and business knowledge
- Professional development programs and clear pathways for career growth
- Flexible work options designed to support your personal and professional well-being
Ready to make your mark in analytics? Apply today and join a team that's excited to grow with you!
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation , youth education initiatives, and military leave benefits.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
