Client Fiduciary Specialist

Company:

Guy Carpenter

Description:

We are seeking a talented individual to join our team at Guy Carpenter. This role will be based in Edina, MN. This is a hybrid role that has a requirement of working at least three days a week in the office.

This position includes efficiently managing cash allocation and collections while resolving discrepancies through collaborative partnerships with market, client, and external teams, supporting CSS NA Managing Director in enhancing process efficiencies and upholding fiduciary metrics and SLA standards.

We will count on you to:

• Meet stated targets or document business circumstances; provide detailed transaction narratives for MMC audits of unapplied cash.

• Allocate funds (including cross‑allocations, offsets, and urgent special requests) without causing funding issues; review LAPS and act accordingly.

• Fulfill timely client and urgent market requests, including urgent collections and special payment arrangements, while ensuring proper documentation and no funding disruption.

• Manage banking setup and transactions with appropriate supporting documentation; obtain and submit banking details as required.

• Collect all open balances for clients and markets, including CAT and high‑dollar claims; document business circumstances for any nonpayment.

• Establish collaborative partnerships with market, client, broker, and external teams and follow established workflow guidelines consistently (input narratives, run marking group, assist with collateral work, and attend weekly NA Fiduciary huddles).

What you need to have:

• 3+ years of office experience in related industries such as primary insurance, claims, underwriting, or financial services, with a bachelor’s degree in accounting or a related field.

• Proficient in Word, Outlook, and Excel, with strong attention to detail and the ability to manage workload effectively under regular supervision.

• Excellent communication and negotiation skills, both written and verbal, with a positive attitude and a commitment to delivering superior client service while promoting the Guy Carpenter brand.

• Demonstrated ability to work collaboratively in a high-performance team, quickly assess problems, offer effective solutions, and make sound judgments with guidance, escalating issues to management when necessary.

What makes you stand out:

• Prior experience with reinsurance

• Ability to analyze data utilizing Excel.

• Knowledge of reinsurance principles, regulatory controls, and business trends.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Guy Carpenter, visit guycarp.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $73,600 to $132,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.