Client Partnership Manager

Job Description:

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

This is an exciting opportunity to play a key role in delivering impactful outcomes for employers, driving outcomes, and strengthening long-term client partnerships.

About the Role – What You’ll Do:

As a Client Partnership Manager, you will lead strategic client relationships and deliver measurable outcomes within the workers compensation scheme.

You will:

• Lead and manage client relationships, ensuring high levels of engagement and satisfaction

• Develop and execute account management plans aligned to client needs

• Monitor SLA performance and drive continuous improvement

• Identify risks and emerging trends

• Deliver value-added services that improve return-to-work outcomes and reduce claims costs

• Data & Governance Programs to deliver reporting, dashboards and strategic support
  

You will work closely with:

• Claims Teams to ensure strong case management and RTW planning

• Advisory Specialists providing technical, premium, injury partnership and risk insights

• Intermediary networks
  

To be successful in this role, you will bring:

• Minimum 5 years’ experience in Workers Compensation (essential)

• Ability to interpret premium and claims data and translate insights into action

• Strong client relationship and stakeholder management skills

• A proactive, solutions-focused approach with a passion for client outcomes

• Prevention and early intervention innovation to drive client performance

• Confidence in leading Executive/ Board meetings, influencing stakeholders and driving accountability

• Practical leadership experience, with the confidence to manage priorities and navigate challenging situations
  

Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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