Client Success Senior Manager

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleepall in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, were on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, youll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Client Success Senior Manager to join our Client Sales Development team in Paris!

Wellhub is officially expanding into France, and you will join a high-impact team at the forefront of this new venture! As one of the first Key Account Senior Managers on the ground, you will play a key role in managing our regional successtaking our first enterprise clients from contract signature to full-scale employee engagement. You'll help define the regional Client Success playbook, ensuring our clients become lifelong advocates for the Wellhub mission.

This is a rare opportunity to take on real ownership from day one, manage high-level partnerships across the region, and help shape our long-term success in France.

This is a hybrid role, requiring a minimum of two days per week in our Paris office.

YOUR IMPACT

• Own the end-to-end launch process for our first French corporate clients, ensuring a seamless transition from Sales and setting the regional standard for onboarding.
• Build strong relationships with HR Directors and works councils, aligning our platform with corporate wellness, fiscal benefits, and talent retention goals across the region.
• Drive the commercial agenda for your portfolio, including renewing, expanding, and renegotiating contracts to ensure Wellhub grows alongside our clients.
• Analyze local user data to develop tailored communication strategies that resonate with a diverse workforce and drive high engagement across your accounts.
• Act as a founding member of the regional team, building the Client Success processes and localized materials to shape our long-term sustainability.
• Collaborate with Global Operations, Marketing and Fitness Partnerships to adapt our tools and engagement strategies to the French landscape.
• Act as a key source of regional insights for our product and leadership teams, identifying specific French needs to directly shape our go-to-market strategy.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• You have 5-8+ years of experience in Client Success, Key Account Management, or HR Consulting, with a proven track record of managing large-scale enterprise relationships.
• You communicate confidently in French (native level) and fluently in English.
• Youre proactive, entrepreneurial, and comfortable working in an undefined market environment where you can build regional processes from scratch.
• You are a >Learn more about our shared culture and values here.

  And to get a glimpse of life at Wellhub Follow us on Instagram @lifeatwellhuband LinkedIn!

  Diversity, Equity, and Belonging at Wellhub

  We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

  Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

  Our commitment to inclusion also extends to how we recognize and reward our people. Were proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

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