Clinical Operations Manager (Talent Pipeline)

Job Overview

Manage and support the operational elements and execution of studies and/or programs to ensure delivery; time and quality resulting in strong financial performance and customer satisfaction and in accordance with SOPs; policies and practices from pre-award to close-out.

Essential Functions

• Provide oversight on clinical deliverables on assigned projects/programs in compliance with the protocol, standard operating procedures, applicable regulation/guidelines, to ensure delivery of the work product with Quality.

• Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. May support in department onboarding and training, as required.

• Support and guide the management team to assure the staff has the proper materials, systems access and training to complete job responsibilities. Provide or support with the oversight for the execution of the training plan, SOP review and training experiences, as applicable.

• Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.

• May support People Manager with the oversight of their staff, to ensure quality deliverables.

• May identify quality risks and issues and support with the creation of appropriate corrective action plans to prevent or correct deficiencies in performance of staff.

#LI-Hybrid

• May support management team with workload and quality metrics review and oversight.

• May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.

• Participates in corporate or organizational departmental quality or process improvement initiatives.

• May mentor junior Clinical Staff.

Qualifications

• Bachelor's Degree Degree in scientific discipline or health care preferred

• Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.

• In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).

• Good leadership skills.

• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.

• Written and verbal communication skills including good command of English.

• Excellent organizational and problem solving skills.

• Effective time management skills and ability to manage competing priorities.

• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.