Clinical Specialist, ENT - Boston, MA
Medtronic
Boston, Massachusetts, United States of America
Full-Time
$60,800
RemoteSenior
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
As one of three comprehensive portfolios at Medtronic,Neuroscienceis dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.
TheEar, Nose, and ThroatOperating Unit is a global leader and trusted partner for innovative ENT solutions that improve patient access, outcomes, and customer satisfaction. We partner with the ENT community to understand the needs of customers and patients, delivering solutions that improve lives as we embody a culture of accountability and trust. Over the past 20 years, we have become the global market leader in three key segments – image-guided surgery, intraoperative nerve monitoring, and powered surgical instruments. We continue to launch valuable ENT solutions in these areas as well as tissue health and balloon sinus dilation.
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The Clinical Specialist supports the Ear, Nose and Throat Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customerserviceand education.This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is afield basedrole.
Responsibilities may include thefollowingand other duties may be assigned.
RepresentsMedtronic during surgical procedures by ensuring access to all necessary equipment and productsrequiredfor the case, device selection, programming,implantationand testing of all device systems
Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics
Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
Maintains a working knowledge of competitive products
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies
Assists Management and Sales Training department in education/training of new employees in the district
Complies withrequired event reporting and documentationutilizingMedtronic technology tools
Accountable to place an order with customer service for pending purchase orders and product replacement andis responsible forworking with materials management to collect POs for cases covered within the territory/district
Responsible for managing inventory provided for case coverage
Contributes to the achievement of quarterly goals associated with specific initiatives at the district and/or national level
Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activitiesutilizingprovided business tool(s)
Visits accounts to replenish literature andestablishes/maintains relationships with office staff
Ability to effectively use a mobile phone, IPAD and PC
Ability to manage personal expenses and budget effectively
Ensures personal understanding of all quality policy/system items that are personally applicable
Follows all work/quality procedures to ensure quality system compliance and high-quality work
We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that’swhy we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve.
To learn more about Inclusion & Diversity at Medtronic,click here.
Must Have:MinimumRequirement
To be considered for this role, please ensure theminimumrequirements areevidenton your resume.
A High School Diploma or GED with a minimum 6 years of clinical or medical sales experience; or
AnAssociate’s Degree with a minimum 4 years of clinical or medical sales experience; or
ABachelor’sdegree with a minimum of 2 years of clinical or medical sales experience.
Nice to Have
Bachelor's degree in a health care related field
Master’s degree
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understands basic reimbursement and healthcare environment
Excellent organizational skills and ability to work under pressure
OtherJob Requirements
Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodicallyrequiredto work weekends, evenings and nights and may berequiredto engage in overnight travel within own district or neighboring districts
Ability to work efficiently and autonomously with little direction when outside of clinical events
Ability to attend national meetings, district meetings and other training as requested
Ability to wear a 7-9lbs protective lead apron for extended periods of time in the operating room
Ability tolift upto 40lbs
Ability to sitting, standing, and/or walking for 8+ hours per day
Ability to bend/stoop,squatand balancefrequently
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel andoperatinga personal computer.
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.