Cloud DevOps Engineer (AWS)

Job Description:

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu’s legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

About the Role

We are looking for a Cloud DevOps Engineer to support and maintain our AWS infrastructure and delivery pipelines. You will work on day-to-day operational tasks, infrastructure updates, and monitoring -- building your cloud engineering foundations in a production environment.

Responsibilities

• Maintain and troubleshoot Jenkins pipelines to ensure reliable code deployments
• Apply incremental AWS infrastructure changes using Terraform under established patterns and conventions
• Monitor system performance via CloudWatch and Grafana; escalate anomalies promptly
• Ensure consistency and stability across development, staging, and production environments
• Keep infrastructure documentation, diagrams, and runbooks current as the system evolves

Required Qualifications

• 2+ years of hands-on experience in a cloud or DevOps-related role
• Working knowledge of core AWS services: EC2, S3, VPC, and security groups
• Ability to read, plan, and apply Terraform configurations safely
• Practical experience with Jenkins: triggering builds, reading logs, and understanding pipeline syntax
• Solid Linux fundamentals: command line, file management, and permissions
• Proficiency with Git workflows: branching, merging, and pull requests
• Clear communicator across technical and non-technical teammates
• Fluent English
• Degree in Computer Science, IT, or equivalent experience

Nice to Have

• Exposure to containerization concepts (Docker, Kubernetes)
• Familiarity with Python or Bash scripting
• AWS certifications (Cloud Practitioner, Solutions Architect Associate)

Why choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What’s in It for You?

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.

Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options. We combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office

Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.

Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.

Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.

Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.

Growth Opportunities: Expand your skills through training, mentorship, and >

Location:

Belgrade

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent