Commercial Account Executive, General Business (Melbourne)

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce's General Business segment represents a critical growth engine within our Australian go-to-market strategy. Serving organisations with 500-2,000 employees, this segment operates at the intersection of enterprise-level complexity and commercial agility.

These customers are established, strategically significant organisations with layered decision-making structures, multi-cloud opportunity, and transformation agendas that require sophisticated solution design. At the same time, their scale allows for velocity, broader portfolio exposure, and meaningful ownership across the full sales lifecycle.

For experienced enterprise Account Executives, this role offers the opportunity to broaden platform mastery across Salesforce Customer 360, deepen executive engagement capability, and build diversified revenue experience, strengthening long-term mobility into Enterprise, Specialist, or Leadership pathways.

What You'll Actually Be Doing

In the General Business segment, you operate at the intersection of enterprise complexity and portfolio breadth. Your focus is consistent: drive meaningful customer outcomes while growing Salesforce's presence across your territory.

You will:

• Drive new business and expansion across a portfolio of established organisations (500-2,000 employees)
• Represent the full Salesforce Customer 360 platform, connecting multiple clouds to address complex, cross-functional business challenges
• Develop thoughtful account strategies that balance immediate revenue opportunities with long-term customer value
• Build trusted, multi-level relationships within customer organisations, including executive stakeholders
• Identify whitespace opportunities and expand Salesforce's footprint through strategic cross-cloud positioning
• Lead sophisticated, multi-product sales cycles end-to-end - from discovery and qualification through deal strategy, negotiation, forecasting, and close
• Engage in executive conversations, industry forums, and customer roundtables to shape transformation agendas
• Continuously build platform fluency across Salesforce's evolving product suite and the broader enterprise technology landscape
• Define territory and vertical strategies, identifying priority accounts and executing structured go-to-market plans
• Maintain disciplined pipeline management and forecasting accuracy within a complex, multi-opportunity environment

Why this matters in GB:
Unlike highly specialised enterprise roles, you will build broad Customer 360 mastery across industries and use cases, strengthening both your commercial adaptability and long-term internal mobility.

How we work

• Collaborative Selling: Success in GB is built through partnership. You will work closely with Business Development, Solution Engineering, Industry Specialists, Alliances, and Customer Success to design and deliver high-impact solutions.
• Account Leadership: You will be trusted to shape your territory strategy, prioritise opportunities, and execute with autonomy - supported by structured enablement and leadership guidance.
• Performance with Purpose: We measure success through revenue outcomes, customer impact, and quality of execution. High standards are balanced with collaboration, knowledge-sharing, and continuous improvement.
• Continuous Development: The GB segment provides frequent exposure to complex deal cycles, accelerating learning and deepening cross-cloud expertise. We invest in enablement, mentorship, and clear progression pathways.

You're Our Person If...

You are an experienced sales professional who thrives in complex, consultative environments and is motivated to expand your platform expertise.

You likely bring:

• At least 5+ years of quota-carrying sales experience in enterprise or complex B2B environments
• Demonstrated experience selling multi-product, platform-based, or business transformation solutions
• A strong track record of achieving or exceeding revenue targets
• Experience engaging senior stakeholders, or the capability and credibility to do so effectively
• A consultative approach grounded in structured discovery and value articulation
• Curiosity and motivation to deepen expertise across multiple products and industries
• Strong commercial judgement and disciplined pipeline management
• High emotional intelligence and the ability to navigate diverse stakeholder groups
• Strategic thinking skills, with the ability to develop a clear point of view and guide customer decision-making
• A growth mindset and intentional approach to professional development
• Familiarity with structured solution-selling methodologies (e.g., MEDDICC, Challenger, Command of the Message)
• Experience with CRM or enterprise SaaS environments and the ability to provide credible customer references

We recognise that high-performing candidates may not meet every listed qualification. If your experience aligns broadly with complex, consultative sales and you are motivated to broaden your impact across the Salesforce platform, we encourage you to apply!

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.