Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world, the 2nd largest private French pharmaceutical group and the market leader in France for products sold over the counter in pharmacies. Its portfolio includes several medical franchises and international brands including Pierre Fabre Oncologie, Pierre Fabre Dermatologie, Eau Thermale Avène, Klorane, Ducray, René Furterer, A-Derma, Naturactive, Pierre Fabre Oral Care.
Your mission
GENERAL DUTIES AND RESPONSIBILITIES
Commercial Excellence manager will play a critical role in driving business performance by collecting and analyzing data, supporting strategic decision-making, and optimizing sales force effectiveness (SFE). Reporting to the leadership team, this role will ensure alignment between business objectives and operational execution to achieve commercial excellence.
1. Strategic Business Support:
Collect and analyze internal and external data to identify business opportunities and challenges.Provide actionable insights to the leadership team to support strategic decision making.Develop business cases and conduct sensitive analyses to evaluate potential initiatives.2. Sales Force Effectiveness (SFE):
Be the single contact window with IQVIA (or other SFE service provider) and HQ SFE team to ensure effective sales tracking, target setting, and performance management.Drive CRM tool optimization, customer segmentation, and incentive scheme design to enhance sales impact.Collaborate with Oncology lead to align sales activities with business objectives.3. Data and Reporting:
Develop dashboards and BI tools to track KPIs, sales performance, and customer insights.Ensure data accuracy, consistency, and availability for decision-making.Present findings and recommendations to the leadership team and regional stakeholders.Lead customer insight systematization; facilitate development of customer segmentation and targeting approach. Hold validation steps to ensure segmentation quality and alignment with business objectives.Drive, challenge and facilitate resource allocation decisions. Consistently review: Sales Force Sizing and Structure , Sales Force geographical allocation, Sales Force Productivity evolution, Channel and promotional investments, Challenge the commercial organization to close the loop between Productivity analysis across different channels of promotion, sizing and SF design and setupSupport roll-out of cross-functional sales force related initiatives which improve productivity4. Process Improvement and Innovation:
Identify opportunities to improve operational efficiency and implement best practices.Lead projects to enhance systems, tools, and processes for better business outcomes.REQUIREMENT
Bachelor’s degree in business, Finance, or a related field, Pharma industry is a plus.Minimum of 7-10 years of experience in business analysis, sales force effectiveness, or a related field.Strong analytical and problem-solving skills.Excellent communication and stakeholder management abilities.Proficiency in BI tools, CRM systems, and data visualization platforms.Strategic thinking and business acumen.KEY COMPETENCIES
Level of education and experience • Bachelor's degree or equivalent experience in Business • 5+ years’ experience in multinational companies or analytics departmentExperience in healthcare is a plus • In-depth knowledge of CRM, SAP reporting systemsExcellent written and verbal communication skills, Chinese and English • Agile, Growth mindsetWe are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.
