Communications Business Partner (경력직/서울 본사)

Date Posted:

2026-05-19

Country:

Korea, Republic of

Location:

6F, 8F, TWO IFC, 10 Gukjegeumyung-ro, Yeongdeungpo-gu, Seoul, Korea

Reports to: Senior Director, Communications, Otis APAC & China

Role objective: Contribute to design and effectively execute global, integrated communications plans aligned with the business vision and strategy and the local/Operating Unit needs and process to engage customers, media, external stakeholders and employees, including a clear messaging framework.

Key responsibilities:
•Strategic Advisor to Operating Unit leadership: Consults on such things as leadership messaging, crisis and reputation management, colleague messaging/engagement, social impact programs, etc.
•Liaison: Acts as a key point of contact for the Director, Communications APAC & China and World Headquarters CoEs to ensure delivery of assets and information, effective communication, and program support requests are clearly communicated.
•Roll-Out: Coordinates, communicates and distributes Otis-wide, regional and Operating Unit programs and messaging ensuring customer and colleague engagement.
•Content Writing: Writes, or collaborates with copywriters and WHQ CoE teams, to write original and relevant content for Operating Unit leadership messaging, social media, press releases, Otis.com, Connect, etc.
•Execution: Provides project coordination and execution for Communications initiatives and Communications events at the local/Operating Unit level. As needed, partners with Brand & MarComm CoE and local Marketing or business leads to support local, customer or A&D events.
•Digital Chanel Management: (social media, colleague communication assets, etc.). In partnership with global channels owners/leads, contribute to the creation of content specific to the geography & manages the geography’s key language-speaking channels (strategy, content).
•Social Impact: Execute CSR initiatives and ensures that social and environmental concerns and partnerships are identified, promoted and incorporated into country activities and messaging.

OU Communications Competency profile
•Build networks: Builds strong formal and informal networks. Maintains relationships across a variety of functions and locations. Draws upon multiple relationships to exchange ideas, resources and know-how.
•Drive results: Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results.
•Instill trust: Follows through on commitments. Is seen as direct and truthful. Keeps confidence. Practices what he/she preaches. Shows consistency between words and actions
•Business insight: Knows how businesses work and how organizations make money. Keeps up with current and possible future policies, practices and trends in the organization, with the competition, and in the marketplace. Uses knowledge of business drivers and how strategies and tactics play out in the market to guide actions.
•Manage complexity: Asks the right questions to accurately analyze situations. Acquires data from multiple and diverse sources when solving problems. Uncovers root causes to difficult problems. Evaluates pros and cons, risks and benefits of different solution options.
•Experience: 10+ years in Communications or Marketing roles in international matrix environment.
Otis Communications competency framework
•At Otis, a communicator must be: a strategist, creator, influencer, reviewer, listener, coach, problem-solver, analyst, writer, counsellor and designer. Must have the ability to quickly provide insights, spot opportunities, prioritize and evaluate situations as imperative in delivering real business impact, measurable commercial value and stand-out work for the company.
•Storytelling: channels may shift, but everything we do depends on writing a story, a script, a post, even a caption
•Balance: manage needs, timelines and (competing) priorities – be able to network inside/outside the organization
•Content Acumen: approaches can vary, find the right format, channel/tools and technologies to inform/inspire target audiences
•Emotional Intelligence: Be culturally aware - understand, personalize and adapt information to target audiences “why should I care?/Why is this important to me?”
•Learning Mindset: listen, research, stay up-to-date on business/social trends and our audience’s changing needs, behavior and information consumption
•Collaboration: tap into colleagues and subject matter experts for content, bring that information to life for our audiences
•Data Orientation: track and measure programs to learn, inform and improve future communications
•Brand Stewardship: with a focus on reputation, understand, develop, and enhance the relationship between our audiences and our brand

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

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