Position Status:
Full time
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information
Exemption Status: Non-Exempt
A Brief Overview
The Community Health Advocate (CHA) is responsible for outreaching to members of the community to provide public health services to individuals in a variety of settings, including clinic sites and / or community settings. As a CHA you will educate and guide patients through the medical system and navigate and access community services, other resources, and adopt healthy behaviors. CHAs take a dedicated approach to building trusting relationships while providing confidential, culturally sensitive and compassionate care. The CHA provides valuable support to individuals helping them to navigate the health system by partnering with them to maintain scheduled appointments, coordinate care within the inter-disciplinary team and facilitating resource referrals
Experience Qualifications
- 1 year Healthcare related field experience Required
Skills and Abilities
- Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community.
- Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
- Maintain confidentiality in all areas of the service population and program operations.
- Work collaboratively with other staff members, service providers, and professionals.
- Demonstrate excellent interpersonal skills with patients, colleagues, community leaders
- Knowledge of prenatal care, breastfeeding, infant and child development. General understanding of medical terminology
- Excellent time management skills, organizational skills, change oriented, Comfortable in a fast-paced environment with multiple cases.
Licenses and Certifications
- Community Health Worker Certification Preferred or
- Doula Certification Preferred
What you will do
- Provide coordination of care to patients and their families.
- Provide education and support to patients and their families
- Provide social determinants of health screenings, referrals for services and appropriate follow up
- Build and establish trusting relationships with patients, healthcare providers, agencies and other resources to best connect patients and their families to helpful services.
- Assist families with enrollment into other programs and resources, such as KanCare, Medication Assistance Programs, Transportation assistance
- Follow up with patients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers
- Send referrals to RN Care Manager or Social Worker for individuals and/or families who need further assistance with medical and social resources.
- Document all appointments, referrals, and encounters, etc. in the appropriate data system/electronic medical records relevant to individual patients
- Network with other agencies, programs and partners to ensure they understand services and support available to local families.
- Understand local programming and services available to families, along with being familiar with agencies and healthcare offices’ referral process.
- Participate in program activities available to families, some nights and weekends.
- Attend meetings, webinars and trainings as needed.
- Keep patient’s medical and social information confidential. Complies with Stormont Vail Health policies and standards
- Other duties as assigned
Travel Requirements
Required for All Jobs
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
- Performs other duties as assigned
Patient Facing Options
- Position is Patient Facing
Remote Work Guidelines
- Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
- Stable access to electricity and a minimum of 25mb upload and internet speed.
- Dedicate full attention to the job duties and communication with others during working hours.
- Adhere to break and attendance schedules agreed upon with supervisor.
- Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
Scope
- No Supervisory Responsibility
- No Budget Responsibility No Budget Responsibility
Physical Demands
- Balancing: Rarely less than 1 hour
- Carrying: Occasionally 1-3 Hours
- Climbing (Ladders): Rarely less than 1 hour
- Climbing (Stairs): Rarely less than 1 hour
- Crawling: Rarely less than 1 hour
- Crouching: Occasionally 1-3 Hours
- Driving (Automatic): Occasionally 1-3 Hours
- Eye/Hand/Foot Coordination: Occasionally 1-3 Hours
- Feeling: Occasionally 1-3 Hours
- Grasping (Fine Motor): Occasionally 1-3 Hours
- Grasping (Gross Hand): Occasionally 1-3 Hours
- Handling: Occasionally 1-3 Hours
- Hearing: Frequently 3-5 Hours
- Kneeling: Rarely less than 1 hour
- Lifting: Occasionally 1-3 Hours
- Operate Foot Controls: Occasionally 1-3 Hours
- Pulling: Occasionally 1-3 Hours
- Pushing: Occasionally 1-3 Hours
- Reaching (Forward): Occasionally 1-3 Hours
- Reaching (Overhead): Occasionally 1-3 Hours
- Repetitive Motions: Rarely less than 1 hour
- Sitting: Occasionally 1-3 Hours
- Standing: Occasionally 1-3 Hours
- Stooping: Rarely less than 1 hour
- Talking: Frequently 3-5 Hours
- Walking: Occasionally 1-3 Hours
Working Conditions
- Burn: Rarely less than 1 hour
- Combative Patients: Rarely less than 1 hour
- Extreme Temperatures: Occasionally 1-3 Hours
- Infectious Diseases: Rarely less than 1 hour
- Needle Stick: Rarely less than 1 hour
- Noise/Sounds: Occasionally 1-3 Hours
- Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
- Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
