Compliance Business Oversight Manager (4882)

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Compliance

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Global Compliance Department oversees Regulatory Compliance across TD Bank Group (TDBG) in accordance with the Global Compliance Mandate, Framework, and Standards. The department independently assesses the adequacy, adherence, and effectiveness of Regulatory Compliance Management (RCM) programs and controls across the organization. It provides objective guidance, independent challenge, and proactive regulatory oversight while delivering trusted reporting and advice to senior leadership and the Board regarding regulatory compliance risks, controls, and outcomes.

As part of the Global Regulatory Change Governance (GRCG) team, the Compliance Business Oversight Manager will provide day-to-day support for consistent risk-based management of regulatory change. As a second line of defense, the GRCG team is responsible for the oversight and governance of the regulatory change process for effectively identifying, assessing, communicating, managing, and mitigating regulatory compliance risk and maintaining knowledge of applicable regulatory requirements. The GRCG team documents and executes activities for the ongoing central governance of, oversight of, and training provided to support consistent regulatory change management activities across TD.

Key responsibilities include:

• Provide oversight of regulatory change activities to drive consistency.
• Develop and communicate enterprise governance and control requirements and expectations.
• Oversee and report issues associated with the regulatory change process.
• Develop and deliver specialized/ad hoc training and reporting, as required.

Job Description

Reporting to the Senior Manager, the Compliance Business Oversight Manager will support the Enterprise Compliance Regulatory Change Program, including governance, oversight, technology, and processes. The incumbent will work with Oversight Functions and Risk Owners across TD.

The main focus of the role will be the facilitation of enterprise-wide oversight and governance of the global regulatory change process, ensuring that monitoring of regulatory change is being performed in alignment to the RCM Regulatory Change Standard. The incumbent will engage with various stakeholders, including Oversight Functions, designated Regulatory Change Leads accountable for areas of laws, rules, and regulations (LRRs), and Risk Owners (own and operate controls to mitigate LRR risk) across TD.

This is an exciting opportunity for individuals with expertise in the field of governance, risk, and controls. Specific accountabilities include the following:

• Perform a leadership role in the ongoing execution of the Regulatory Change Management process
• Act as a subject matter expert and provide objective guidance, review, and support regulatory change activities
• Establish strong relationships with Regulatory Change Leads acting as a primary contact for the regulatory change
• Perform reviews of large data sets and leverage business intelligence tools to drive analysis and insight, monitor, and report on compliance with the RCM Regulatory Change Standard
• Facilitate the onboarding to the central Regulatory Change Tracker and other applications used for regulatory change identification, assessment, and implementation activities
• Establish strong working relationship with TD Technology team and third-party data provider vendor to collaborate on activities for regulatory change data feeds
• Facilitate enterprise-wide oversight and governance and support the global regulatory inventory process, ensuring that the library of applicable LRRs is current and comprehensive
• Identify and propose improvements to the regulatory change management process, opportunities to automate and streamline, and participate in implementation of enhancements to process and systems
• Provide training and guidance to stakeholders on how to operationalize requirements of the Regulatory Change Standard and use regulatory change systems and applications
• Perform user acceptance testing of enhancements to TD's internal applications and third-party provider tool
• Support testing engagements from Internal Audit, Compliance Quality Assurance, and others

Job Requirements

• Good understanding of Compliance processes and regulatory environment, including monitoring and Oversight Functions with RCM accountability.
• Knowledge of relevant legislation, regulations, and industry standards, as it applies to Banking, Securities, Insurance, Prudential, Finance, HR, etc.
• Experience with coordination of processes involving multiple groups and stakeholders, ensuring that activities are completed timely and efficiently.
• Experience analyzing large data sets and leveraging business intelligence tools to drive analysis and insights.
• Experience with implementation of process improvements - understanding of technology implementation lifecycle, ability to articulate business requirement for Technology.
• Strong analytical and problem-solving skills with strong attending to detail to drive problem framing and solutioning.
• Able to breakdown and describe technical concepts in business terms and frame questions in the correct context for the audience.
• Ability to work independently, think critically and make decisions.
• Ability to manage high volumes of work in a fast-paced environment and manage multiple priorities.
• Highly organized and flexible in prioritizing various work demands.
• Able to work collaboratively as part of a team.
• Ability to influence people and deal with conflicting points of view.
• Ability to deal with all levels of staff within the enterprise.
• Strong verbal and written communication skills.
• Well-developed organizational awareness and business acumen.
• Strong relationship management skills.
• Able to accept and manage conflicting points of view and work collaboratively.
• Ability to think "out of the box" to effect creative and responsive solutions.
• Professional experience in a governance-related field (e.g. Compliance, Risk Management, AML, Legal, Audit).

Additional Information

• Undergraduate degree
• Relevant professional designations and/or certifications as required
• 7+ years relevant experience
• Technical background

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet