Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Control Manager Vice President of the Compliance, Conduct and Operational Risk line of business, you will serve as the Area Product Owner within the Electronic Communications Archive platform. You will set direction and make decisions for your scoped area - translating compliance and control requirements into clear backlog priorities, release-ready deliverables, and measurable outcomes. You will partner closely with Legal, Compliance, Controls, Technology, Risk, and Operations to improve platform effectiveness, resiliency, and auditability, while delivering crisp governance updates and data-driven insights.
Job Responsibilities
- Own strategy and decisions for your product area: Define multi-quarter priorities and outcomes (risk/control impact, regulatory alignment, resiliency, user needs) and drive alignment across stakeholders.
- Run the backlog end-to-end: Lead intake/triage, write high-quality user stories and acceptance criteria, maintain traceability, and keep documentation governance-ready.
- Drive delivery across releases and dependencies: Partner with Tech and delivery leads on planning, sequencing, cutovers, and change approvals; ensure UAT and control-aligned validation are executed and evidenced.
- Embed compliance- and controls-by-design: Translate regulatory and internal control requirements into requirements, test evidence, decision records, and sustained operating processes-partnering with Compliance/Controls/Audit.
- Own operational health for your scope: Monitor performance and control signals; manage escalations; drive root-cause fixes that reduce recurring operational risk.
- Lead stakeholder and governance communications: Prepare executive-ready materials for forums/steerco, surface risks/decisions early, and drive timely resolution of roadblocks.
- Drive continuous improvement through data and automation: Identify opportunities to simplify workflows, improve reporting/metrics, reduce manual effort, and increase transparency and control reliability.
Required Qualifications, Capabilities and Skills
- 8+ years in product and/or program management roles (including Product Owner, Product Manager, Scrum Master, Agility Lead, Delivery Lead, or similar) in financial services or another highly regulated environment.
- 2+ years of direct experience working in or closely with Compliance, Controls, Risk, or Audit (e.g., control design/testing, issue management, regulatory/audit responses, control-aligned change governance).
- Demonstrated ability to own a defined product/process area (roadmap decisions, backlog priorities, release readiness) with strong discipline around stability, traceability, and control outcomes.
- Strong requirements and documentation skills: user stories, acceptance criteria, process flows, and decision logs suitable for governance scrutiny.
- Delivery execution strength across UAT, dependency management, and change governance-able to drive progress through ambiguity and competing priorities.
- Executive-ready communication skills: concise narratives, clear asks/decisions, and data-backed status for senior stakeholders.
- Proficiency with Jira/Confluence and standard reporting tools; comfortable working with controlled data sources/metrics to support governance.
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
