Compliance Officer - Commercial Servicing

Location:

4910 Tiedeman Road, Brooklyn Ohio

The Commercial Compliance Officer – Servicing, will be a member of the Commercial Lending and Deposits Compliance team within Compliance Risk Management. The Commercial Compliance Officer – Servicing, will provide loan servicing support to business and commercial lines of business by researching, interpreting and assisting with applying the related laws and regulations. As subject matter expert, the Commercial Compliance Officer – Servicing, will provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite.

For assigned lines of business, serve as a corporate subject matter expert for all compliance risks.

Develop relationships of trust and confidence with the designated lines of business.

Provide oversight and monitoring of line of business processes and controls.

Proactively identify process improvements or control gaps and facilitate necessary associated changes.

Keep abreast of new laws and regulations, and perform impact and gap analyses as applicable.

Assist with regulatory compliance exams.

Assist with corporate policy and training development.

Educate and provide consultative advice on related regulations.

Provide independent review and challenge on various line of business activities.

Assist with issues management and resolution.

Participate in or lead various projects related to mitigating risk to Key.

Assist the broader Commercial Lending and Deposits Compliance team with various aspects of commercial banking.

REQUIRED QUALIFICATIONS

Bachelor’s Degree or equivalent work experience required.

Juris Doctorate or CRCM preferred.

3-5 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience.

Demonstrated knowledge of the regulatory requirements related to loan servicing compliance.

Experience applying and interpreting SCRA, FCRA, ECOA, UDAP/UDAAP, state law requirements, and other commercial or banking laws and regulations.

Demonstrated knowledge of operational processes that facilitate business and commercial loan servicing.

Ability to comprehend and interpret federal and state laws that apply to loan servicing or other commercial banking requirements.

Strong relationship management and leadership skills.

Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows.

Proven ability to work in a team environment.

Sound decision-making skills; able to make decisions independently and quickly.

Solid written and oral communication skills.

Sound understanding of compliance risks.

Strong research skills coupled with strong problem solving/analytical skills.

Strong attention to detail.

Experience working within the three lines of defense model strongly considered.

Demonstrated commitment to a diverse, inclusive workplace.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 06/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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