Concessions Attendant- Henrico Sport and Events Center

POSITION: Concessions Attendant
DEPARTMENT: Food & Beverage
REPORTS TO: Concessions Supervisor
FLSA STATUS: Non-Exempt

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

The Concessions Attendant is responsible for – operating the concession stand in accordance with ASM’s policies and procedures and is responsible for providing a quality product to patrons in a courteous, friendly and efficient manner and utilizing our Guest Service Standards and Responsible Alcohol Service in all transactions.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Follows Concession Manager/Supervisor’s assignments for opening procedures and food preparation.
• Prepares food and beverage items using proper procedures and sanitation guidelines.
• Is cost conscious, does not over-portion and records all waste.
• Keeps work area and equipment neat and clean.
• Properly cleans equipment and follows the Concession Manager/Supervisor’s closing instructions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Previous food service experience preferred.
• Must be at least 18 years of age and able to pass a background/credit check.

Skills and Abilities

• Excellent guest service skills: ability to adhere to Universal Service Standards of proper grooming and appearance are crucial.
• Ability to complete required pre-employment food and alcohol service training.
• Effective communication skills: ability to communicate with coworkers and guests and receive orders.
• Ability to work effectively with others.
• Ability to work in fast-paced environment.

Physical Demands

• Ability to stand and remain stationary for entire length of shift
• Constant walking, bending, reaching and repetitive motions
• Ability to perform normal lifting of stock, up to 50 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.