Consumer Engagement Assistant

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities:

Supports the planning and execution of consumer engagement activities aimed at enhancing brand interaction, loyalty, and awareness

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

• Assist in implementing consumer engagement campaigns and activations across social media, digital platforms, and on-ground events.
• Support the creation and scheduling of content for social media and community channels.
• Help monitor and respond to consumer feedback and inquiries on digital platforms.
• Coordinate logistics for consumer events, sampling programs, and influencer collaborations.
• Track engagement metrics and prepare basic reports on campaign performance.
• Collaborate with internal teams and external agencies to ensure timely delivery of consumer engagement initiatives.
• Stay updated on consumer trends and emerging platforms to support campaign planning and activation


To be successful in this role, it is recommended that you should have the following skills and qualifications:

Educational/professional qualifications required: - Diploma/Degree holder with management, Psychology, marketing, communication or business discipline.

At least 1 year working experience in consumer care, customer service or call center environment.

Good communication skills both oral & written (Bahasa Malaysia & English)

Computer literate and proficient in Microsoft Office Applications

Independent, proactive, detailed and results-oriented

Has a friendly personality with good consumer care skills

Must be able to work in a fast-moving working environment and able to cope with tight timelines and working on-ground

Willingness to learn and lead projects

Disclaimer:

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

#LI-Vinda