Content Management Analyst

#BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference.​ We do our best work together, connecting to create new innovations with impact.

About the role

The Content Management Analyst identifies, researches, and analyzes new and
updated legal or compliance-related statutory and regulatory requirements for inclusion in Wolters Kluwer insurance products. This role is responsible for the maintenance and development of insurance regulatory categorization and/or enhancement of compliance products and services.

Responsibilities:

• Analyze incoming legislative and regulatory material and determine impact to WK product content;

• Write summaries of regulatory/statutory content (updating existing content and creating new content) and update WK products and product documentation and/or assign proprietary taxonomy pertaining to the insurance industry, regulatory and compliance issues;

• Perform review and final sign-off of categorized regulatory content;

• Author or draft customer communications (e.g., release notes, alerts, etc.);

• Respond to compliance and product related inquiries from internal and external customers;

• Demonstrate general knowledge relevant to Wolters Kluwer insurance products including legal and compliance knowledge and apply this knowledge for continuous improvement of WK products in the areas of content quality, product enhancements and operational efficiencies

• Participate on special projects and in new product development

• Perform reporting tasks

• Identify trends in content areas and translate into new product development and existing product enhancement;

• Assist in documentation and continuous updating of departmental procedures, manuals, processing instructions and technical guides;

• Perform other duties as requested by supervisor or project leader

Requirements:

• Bachelor's degree;

• Experience with written summarization of legal content and/or content
  production experience in compliance/regulatory issues or 1 year of experience in insurance industry, banking, securities, or financial services;

• Fluency in English is mandatory;

• Proficiency with Microsoft Office computer programs, as well as internet knowledge;

• Strong verbal and written communication skills;

• Ability to work independently and in a team environment, including self-organizing teams;

Our Offer

• Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong

• Annual incentive plan based on division financial performance and your seniority

• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year

• Corporate Health Insurance

• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)

• Up to 28 days of annual leave based on seniority

• We have a strong Work from Home culture and take into consideration punctual needs and more

• Flexible working schedule. You’ll find the flexibility for balance in your life

• Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.