Join J.P. Morgan Wealth Management's Content team and help power a newsroom-style operation that delivers timely market insights and education to clients and the public.
As a Content Associate, you will serve as the operational engine behind our written and multi-media content-project managing workflows, coordinating with cross-functional partners, and distributing content across web, SEO, email, newsletters, and advisor communications. You will help ensure content is published accurately, on time, and in line with legal, compliance, and controls requirements.
Job responsibilities
- Distribute a variety of multi-media content, including web-based articles, emails, newsletters, and related communications.
- Partner with cross-functional stakeholders (editorial, marketing, product, technology, and communications) to deliver content at high velocity and with fast turnaround times.
- Develop, manage, and optimize workflows and processes to improve content delivery across multiple distribution points and channels.
- Partner with legal, compliance, and controls stakeholders to help ensure content meets applicable legal and regulatory obligations.
- Leverage relevant materials from across J.P. Morgan lines of business to deliver timely, client-relevant content.
- Manage multiple priorities and deadlines while ensuring published and distributed content is accurate, current, and consistent across channels.
- Support additional content operations and special projects as needed.
Required qualifications, capabilities, and skills
- Bachelor's degree.
- 3+ years of experience in a newsroom, communications, business news media, or marketing environment.
- Strong project management skills with excellent attention to detail and the ability to multitask in a matrixed organization.
- Solutions-oriented mindset and comfort operating in a fast-paced, deadline-driven environment.
- Strong written and verbal communication skills, with the ability to present information clearly and professionally.
- Sound judgment with the ability to identify, flag, and escalate potential risks.
- Ability to use data and metrics to inform decisions and articulate content effectiveness.
Preferred qualifications, capabilities, and skills
- Knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word).
- Familiarity with project management tools (e.g., Monday.com, Asana, Airtable).
- Genuine interest in financial markets and personal finance.
- Customer-first mindset, strong collaboration skills, and positive, high-initiative approach.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
